Customer Success Management Software Reviews

Virtuous Reviews bring forth the list of top 10 customer success management software. It is the best CRM for small business that is intended to help companies improve customer retention through increased visibility into the customer base.

Revenue

Employee Count

Rating

Cost Intensiveness

TXTImpact

New York, USA

Visit Website

View Profile

TXTImpact is a simple, fast and reliable Online SMS Messaging Platform. With the TXTImpact Mobile Messaging Platform, we offer our customers access to secure, dependable and high capacity messaging se ... Read more

Customer Success Management Software is intended to help companies improve customer retention through increased visibility into the customer base. One key feature is tracking customer usage and adoption of your product, which can allow you to identify at-risk customers (or power users) and set up alerts or automated personalised responses.

Features:-

Tracking customer usage
Customer health scoring
Customer profiles
Rule-based automated workflow

Benefits:-

The ability to proactively find customers that need attention.
Prioritise areas of response.
Identify upsell and cross-sell opportunities.
Optimize the customer lifecycle.
Discover customer advocates.