Real-Time Interaction Management Software Reviews

Discover the top 10 Real-Time Interaction Management Software. You can choose the best  Real-Time Interaction Management Solution from the list to deliver contextually relevant, real-time experiences across both digital and offline channels.


SAS Real-Time Decision Manager

  • Platform

    Virtuous Reviews Virtuous Reviews Virtuous Reviews Virtuous Reviews

  • Idel For

    Small & Mid size Business

  • Pricing

    Low

Rating

4.9

(0 reviews)

SmartFocus

  • Platform

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  • Idel For

    Small & Mid size Business

  • Pricing

    Low

Rating

4.9

(0 reviews)

Teradata Real-Time Interaction Manager

  • Platform

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  • Idel For

    Small & Mid size Business

  • Pricing

    Low

Rating

4.6

(0 reviews)

Marketo Real-Time Personalization

  • Platform

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  • Idel For

    Small & Mid size Business

  • Pricing

    Low

Rating

4.5

(0 reviews)

Aprimo

  • Platform

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  • Idel For

    Small & Mid size Business

  • Pricing

    Low

Rating

4.3

(0 reviews)

Adobe Campaign

  • Platform

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  • Idel For

    Small & Mid size Business

  • Pricing

    Low

Rating

4

(0 reviews)

Pega Marketing

  • Platform

    Virtuous Reviews Virtuous Reviews Virtuous Reviews Virtuous Reviews

  • Idel For

    Small & Mid size Business

  • Pricing

    Low

Rating

3.9

(0 reviews)

IBM Interact

  • Platform

    Virtuous Reviews Virtuous Reviews Virtuous Reviews Virtuous Reviews

  • Idel For

    Small & Mid size Business

  • Pricing

    Low

Rating

3.7

(0 reviews)

Infor Interaction Advisor

  • Platform

    Virtuous Reviews Virtuous Reviews Virtuous Reviews Virtuous Reviews

  • Idel For

    Small & Mid size Business

  • Pricing

    Low

Rating

3.1

(0 reviews)

EngageOne

  • Platform

    Virtuous Reviews Virtuous Reviews Virtuous Reviews Virtuous Reviews

  • Idel For

    Small & Mid size Business

  • Pricing

    Low

Rating

3

(0 reviews)


Real-time interaction management offers a proactive approach to interaction with customers. Real-Time Interaction Management (RTIM) Software leverages customer data combined with most recent customer behavior to generate personalized, 1:1 marketing messages and offers in real-time. Essential to this is a business rules engine, and decision analytics relying on big data.


Features:-

  • Centralized offer engine - Automate personalized offers with an engine that picks the right offer from a central catalog, at the right time.
  • Marketing-friendly business rules - Use business rules to easily define which customers are eligible for offers. Decide the priority of multiple offers using static and calculated weightings.
  • Integrated customer profiles - Builds rich customer profiles in real time, allowing you to deliver more relevant and personalized offers as customer activities change.


Benefits:-

  • Deliver a true Customer Experience while maintaining the Operational  Excellence.
  • Increased Customer Service & Experience.
  • New Revenue Streams & Greater Revenue per Journey.