Bangalore, India
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Vancouver, Canada
USA
Chantilly, USA
HR Service Delivery software provides a centralized, secure environment where employees, managers and HR professionals can access information regarding on-boarding, compensation, and corporate information and policies.
HR Service Management streamlines and improves HR service delivery by offering a consumer‑like self‑service portal to employees along with out‑of‑the‑box request and fulfill process automation. An HR service catalog presents employees with pre‑defined services such as benefits or employee relations items. Once requests are submitted through the HR service catalog, cases are automatically assigned to a designated human resources specialist or team for fulfillment. Integrated reporting provides insight into volume, types of requests, and individual workloads so that HR management can align services and resources, and identify opportunities to improve both services and HR operations.
Features:-
- Service Desk -provides a centralised location to track all queries and cases efficiently and effectively.
- Employee Management - Provide quality employee support with easy access to your employee’s latest and most accurate information when you need it
- Service Provider & Contract Management - Keep track of the providers of external products and services that underpin your HR processes
- Reporting & Analytics - A wide range of easy-to-access reporting options that will provide the information you need, when you need it.
Benefits:-
- An advanced, multi-tier service platform that helps your organization get more done with fewer resources.
- Increase in Employee Satisfaction
- Increase in HR Productivity
- Week Implementation Time.
- Average Cost Savings.
- Resolve more than 70% of routine transactions and inquiries without HR intervention.
- Convenient 24x7 anytime, anywhere access
- Intelligent tracking of employee inquiries