Braxton Automotive Group

Steven Shinn

UK

1

2 days ago

Brought car in to repair a window regulator. Also replaced the window motor. Drove away with a door that will not close properly due to "wear and tear". Door closed properly before I left it with them. They take no responsibility. Will not return.

Lisa Pendleton

UK

1

2 days ago

Found out from another place that they put either cheap or wrong oil in my car which caused a flurry of problems. Also crazy overpriced in comparison to other spots.

J M

UK

5

2 days ago

ok.... Twice I have stopped by there for quick minor repairs and the team provided EXCELLENT customer service. The whole team is super friendly, and both times they explained the problem which was at minimal and the 2nd time no cost to me. I will def. bring my cars there for major service when needed. You can tell "good" people who aren't trying to rip you off, especially with cars, and I've found them right here! A nice "family-owned" environment!

Jordan Ozubko

UK

5

2 days ago

Great customer service. Car broke down in traffic and I opted to have it towed to Braxton despite never using them as a mechanic previously. Upon diagnosis (basically KIA) the techs were nice enough to walk me through the issues multiple times. Even further, they allowed me to keep my car on their premises for a week or so while I made a decision, then an additional week when I had to go out of town for my Grandmother's funeral. Although their quotes for repair was a bit higher than other shops in town, if I was to have repaired my car at all, I would have easily went with Braxton and had total confidence in them. Only downside- One of their techs kept calling me Justin..but like that's the only bad thing I can say about the whole experience. Cant complain there.

Jasmine Brooks

UK

5

2 days ago

I’ve always had great service from Braxton in the 3-4 years I have been a customer. I feel that they are transparent and honest with their pricing. And they get my issue fixed every time. I’ve taken both my Toyota and Audi there.

HUNTER WILLIAMS

UK

5

2 days ago

This business is so far, ridiculously AWESOME!!!! I recently purchased a VW CC sport. Found recently that i have a vibrations which occurs past the speed of 65. I had the car checked by two different places. one physically and the other but the description needed given. I was quoted 1300 from one place after they drove and looked at it and 900 from the other from the description of what the prior had given. This place was recommended by a friend of mine and they went in , told me EXACTLY what is needed and its less than 500$ with labor!!!! And Mrs Bobby... awesome personality with a beautiful soul. I spoke with Chris and Jason on the phone.. they were very knowledgeable and I felt "Informed" after speaking with them as well. I highly recommend them so far. The repair will be done tomorrow and we will see the quality, but so far sooooo freaking good!!!!

Maximilian Upp

UK

5

2 days ago

Great folks. Took care of my emissions test and referred me to another great shop for an issue they couldn’t take care of.

Scott Barnett

UK

5

2 days ago

They were amazing, efficient, communicative, kind, and responsive. Had them repair my car on a timely fashion and the results are fantastic.

Niké Gardiner

UK

5

2 days ago

Its not easy to find companies with great customer service and compassionate skills. If you're a person that likes to be more involved and knowledgable on the maintenance of your car; I highly suggest Braxton Automotive. Signed an International student far from home with an 05 Volvo S80

Evertrain

UK

5

2 days ago

These guys are true professionals. Brought my car in to replace a performance tire, thinking it needed to be swapped out. They kindly fixed the tire and charged me nothing for the labor. I'd highly recommend checking them out if you live in the city and drive a BMW.