Excalibur Automotive Repair
#85 in USA
#25 in Austin
Auto Repairing
- 8701 Research Blvd. Suite H, Austin, Texas 78758
Company Description
We service cars and trucks, all makes and models, foreign and domestic. We have the tools, equipment, and training necessary to diagnose, repair, and maintain pretty much anything with an engine.
Review & Rating
Excalibur Auto Repair does a great job at a fair price. They never pressure you in to making costly, unnecessary repairs. If they feel a repair is needed they will give you a time line for when it should be completed to keep your vehicle running safely and efficiently.
Long story but worth the read. I waited until all of my repairs were done for a month before writing this review. My Ford Escape experienced some trouble with the brake sounds and had uneven tire pressure which was causing lots of upkeep. The noise was startling so took car to Firestone near my house. They had their engineer "drive and verify" the problem with my car and deemed it "unsafe to drive", even though I had driven my car there. They quoted me 3,000 dollars for a part that did not match the description so looked at other shops that could help. I saw Excalibur and they were willing to take a look at my car and advised me on what they thought. Firestone refused to release my car because it was "unsafe to drive". I threatened to call the cops and they still refused unless I signed a waiver releasing them of any pending lawsuits. I refused and got a tow truck to get my car to Excalibur. I even recorded audio of the Firestone employees with their advice and false recommendations. Excalibur went OUT OF THEIR WAY, drove to Firestone to be an advocate for me, ensure I was taken care of. Worked with me through the next few days to get the correct diagnostic, correct part, and quick turnaround. all for 2,000 less than I was quoted. It has been a month and a half and my car is running perfectly for a much more effective fix than Firestone was advising. Best car repair service I have experienced and have just moved to Austin so will keep with them for my car needs. If anyone has any questions on my experience, please use me as a reference or reply with questions. 100% recommend them for anything you need or even need a quality second opinion. Good luck.
Great service and honest answers! Something a lot of places lack but not at Excalibur Auto Repair! I was so pleased with my experience and it feels good to know that there is still decent people who know what good customer services means. I will definitely go back if ever needed.
Been going here for years and I've never had a bad experience. You'll be taken care of here.
After having a nightmare of an experience with another mechanic I called around town getting quotes and a feel for the mechanics over the phone. After my first phone call from Excalibur I was impressed, though I don't know much about auto mechanics, still I do know what my car is doing and I need the mechanic's to hear me out and their expertise to explain things for me. That's exactly what they did at Excalibur, they gave me the best quote in town, gave me a receipt with the breakdown of repairs. Best of all my car is riding like a brand-new car! This is a no nonsense, very professional, reasonably priced mechanic. You are not going to beat their services or prices. Now I can have some long overdue work done to my car finally!
I went to Excalibur Auto repair for the first time last week and I was very pleased with my service! They gave me honest prices and worked quickly to get my car back to me. Everyone I talked to was very kind and I will definitely be coming back!
Great service and very honest. Brought my car in for a check-up and the company said nothing was wrong and didn't charge for anything. Friendly staff and helpful.
I have a 2009 BMW 128i and every time I've gone to Excalibur to get service done, they've done an absolutely fantastic job and have completed it at a cheaper cost than the competition. One of the first times I ever went in, I had some issues with the plastic undercarriage of my BMW. Not only did Excalibur diagnose the problem for free, but since it was a relatively quick job they even fixed it for free on the spot. Really can't say enough about the entire staff here. I CAN say that I won't bring my vehicles to anyone else!
This was the second time we’ve used this shop for a vehicle repair. A year or so ago our car a/c issue was diagnosed, repaired, and completely repaired as promised and way quicker than expected. We recently brought another vehicle with a very concerning noise coming from underneath the vehicle. My husband said the shop was very busy when he just showed up there on a Friday afternoon without calling ahead. Even with a busy shop, Mr. Brad agreed to make some arrangements so he could take a look at our vehicle a little later that same day. Mr. Brad made several efforts to pinpoint the source of the creaking noise. It was even difficult for us to tell if it was a front or rear end noise. Mr James also tried to help Mr. Brad with researching what some of the known problems that might be involved with other similar vehicles. Although running out of time for the day, they still tried to isolate the noise with various lubricant & water techniques, and even tried wrenching a few bolts. Mr. Brad asked me if he could spend more time on with the vehicle to do a more methodical check on suspension at our earliest convenience the following Monday. We dropped our vehicle off fist thing today, and then received a call about an hour later. Mr. James explained the noise, the fix, and the most interesting way they were able to locate the source of the noise. We were very relieved, and even more pleased to learn the fix was minor and not a major repair. We feel the shop treats the customer as if we are the most important part of their day to day business. They were upfront with us when explaining their time challenges, but clearly explained how they could help us in way that took our own time challenges into consideration as well. We feel Brad and James were patient, honest, friendly, and they genuinely took pride in making their customers vehicles right again. We highly recommend this shop for great service and repair. We trust this shop.
I found this place when I did a Google search for places to get a State Inspection for my car and this place had great ratings. And I have to say, they were well deserved. The staff at Excalibur were super friendly! The inspection was great and I didn't have to wait forever to get in. I'll definitely be going back for more inspections in the future and if I ever have any car repairs. Fingers crossed that doesn't have to happen but if it does, I know my car will be taken care of
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