Northwest Hospital & Medical Center

Rachel LaRoche

UK

3

2 days ago

My daughter was brought in by 911 to emergency room. It took them 4 hours to call the gynecologist, she had been bleeding internally and it took them 4 hours! This is outrageous. Even the OB Dr. was upset they had not called her sooner. Over 2 pints of blood loss. The elderly attending doctor did NOT do his job and the nursing staff did NOT let do their job. Didn't even do blood work for hours. Be careful where you go when doubled over in pain from loss of blood!

Ryan Ho

UK

5

2 days ago

I have never had so much support and and so much kindness from a hospital. The staff here have been really attentive. My mom is dying of cancer and they have been so providing during this hard time. Every staff member here is doing a wonderful job. I can't thank them enough!

Jeannie Chow

UK

5

2 days ago

Very impressed with the quality of care in the geropsychiatric and MSE units.... From the receptionists, CNAs, nurses , doctors, social workers, etc. Caring, compassionate, respectful, professional, etc. ...just the best! Truthfully, I was surprised as I have never had such a pleasant experience in any hospital.... And unfortunately, we have been to many. Also, the food is real food and very tasty! Compliments to the chef (s)!

Lori Baron

UK

5

2 days ago

Had to go into the ER very early this morning, and everyone was very nice and had me feeling much better quickly. I was in and out of there in just a few hours. The staff, nurses and doctors were very sweet. There was no wait at all when I arrived. Everyone I saw made sure I was comfortable the whole time.

Rob Thorning

UK

5

2 days ago

Never go anywhere else and not sure why some people have rated this hospital so low. Great staff. Excellent care. Never had a problem and wouldn’t trust my family your or old with anyplace else. Like my brother said to me yesterday “a hospital I can trust”

Penelopes Portal

UK

3

2 days ago

Mixed review. The staff was nice. The wait was long but not horrible. But. I was made to wait in a tiny room off a hallway that looked like a people zoo exhibit in an ill fitting short backless robe with unshaven legs for 15 minutes waiting for my xrays. It was my fault the legs were unshaven but I didn't know I was going to be on display. Then an elderly male phlebotomist ruined my vein taking one vial of blood, it is way worse than the photo shows...

Cory Sims

UK

5

2 days ago

Was checked in quickly, and the staff was wonderful. Every single person that came into my room, seemed genuinely concerned and wanting to help. When there were other people that were being rushed in by ambulance, they still made sure to pop in or have someone come in to check in. Hopefully won't need to come back, but if I do - it'll be this hospital.

Juanita Martin

UK

5

2 days ago

It is unfortunate to see so many negative reviews that focus their attention on the quality of the food. My son had surgery at this facility on Saturday and I would like to make mention of the exceptional care he received throughout his entire stay. The pre-op nurses and pacu nurses were skilled and compassionate, and professional. The surgeon was also kind and very knowledgeable. I would also like to mention nurse Sandra who was so caring and showed just how much she enjoys what she does. We appreciate the quality of care and the follow up my son has received in terms of phone calls and Dr. Dracker’s communication with my son’s local eye Doctor. Thank you to the entire team at Northwest Hospital!!!

Matt Martin

UK

3

2 days ago

Bottom line up front: It's ok. I wouldn't go out of my way to go here. So I've been here several times now and I can honestly say it is complete hit or miss with how things go for you. Some employees are nice and caring with good bedside manner, and others are completely unprofessional. It ranges from the doctors themselves to the people working at the desk. I've been lied to, ignored, and generally talked down to on occasion. But this has been my experience with a lot of hospitals, so I'm not sure where else would be better to go. Part of this might be because I'm so young. Who knows.

Dale and Dennis Myers

UK

5

2 days ago

Felt that entire experience at NW Hospital was good. Everyone I came in contact with really seemed to care for you and did their job well. No problems with facilities - yes, I would recommend it.