Call tracking software attributes inbound phone calls to their sources. By generating different local and 1-800 numbers for advertisements, locations on a website, and pay-per-click campaigns and keywords, organizations can track which sources are generating the most calls. Further, products often provide advanced call routing and interactive voice response systems to qualify leads and provide more granular reporting.
Call tracking products integrate with digital analytics and digital advertising tools to include offline conversion in overall funnels. They also integrate with CRM products to successfully log and track leads.
Features:-
- Call Tracking Everywhere - Measure phone call conversions from your search, digital, and offline marketing campaigns – including PPC keywords.
- Record Phone Calls - Call recording makes it easy to qualify leads, coach your staff, and improve customer service. Easily review and annotate your phone calls.
- Dynamic Number Insertion - Automatically show your tracking phone number to the right audience. Capture the full visitor journey before and after the call.
- Conversation Intelligence - Adjust marketing to drive more quality calls using automated lead scoring. Instantly analyze call content with visual call transcriptions.
- Setup Numbers Instantly - You can configure a new call tracking number in less than a minute. Our call flow builder helps create custom call routing for your business.
Benefits:-
- Expand Business by Focussing on Untapped Geographies
- Spend Money on Marketing Campaigns that Work
- Improve your ROI
- Optimize on Peak Call Hours
- Improve Services with Call Recording
- Manage your Staff Appropriately