24 Hour Air Service
#98 in Atlanta
Hire
- 1401 Peachtree Street, Suite 500, Atlanta, GA 30309
Company Description
24 Hr. Air Service, Inc. is a complete HVACR co24 Hour Air Servicempany, State Licensed, Insured and Bonded with over 38 years of experience in the Industry. We specialize in Residential, Commercial and Industrial projects with two (2) divisions; Our Service Department provides reputable Sales, Service, Installation and Maintenance of Air Conditioning, Heating and Refrigeration, Walk-In, Reach-In, Coolers and Freezers, Ice Machines, Display Cases, Exhaust Equipment and our Construction Department, which provides outstanding performance in the execution of any and all types of projects within the H.V.A.C.R. Service Department provides reputable Sales, Service, Industry. View our article on the local 7 News: “AC Business Donates AC Unit to Daycare“
Review & Rating
Very unprofessional service. I was scheduled for an appointment during the morning & the technician never showed up. When I call 5 hours later trying to figure out why nobody showed up, I get a male receptionist who is clueless as to my appointment & providing an answer to the point I get told I'll receive a call back when he "figures it out". An hour goes by, and mind you, it's mid-afternoon, 90 °F in the house and haven't heard a word about the situation. When I call back to get an update, I receive an attitude from the male receptionist telling me "he'll call back later"! I told him don't bother. All in all, dealing with 24 Hour Air was a headache, unprofessional, unreliable, and full of bad customer service. I hope they & potential customers read this: Save yourself time & call some other company that values your time & money!
They were able to replace AC unit at a good price. However, they managed to charge my card more than twice the original cost. They did not return my calls - i had to constantly call them in order to resolve the issue! The technicians are ok but the back-office is outright unacceptable! I'm willing to pay extra not to deal with them!
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