Baylor College of Medicine
#47 in Houston
Engineering
- One Baylor Plaza, BCM113 Room BCM164A, Houston, TX 77030
Company Description
Baylor College of Medicine is a health sciences university that creates knowledge and applies science and discoveries to further education, healthcare and community service locally and globally. Academic and Faculty Affairs supports faculty and learners, helping them achieve their professional goals. Read more about our programs.
Review & Rating
I’m very pleased with the customer service, Paula helped us to get a referral promptly . Thank you!
Billing crooks. Can't communicate effectively with insurance. Bills you incorrectly. Takes your money and does whatever they want with it. If you have a remaining balance, they will take the money that is rightfully yours after an EOB adjustment and pay your remaining balance with it. Physicians have not been caring or competent. (One even held my appointment back because they had an impromptu news interview. Tells me that she cares more about their TV appearance.) My relationship as a patient has now been forfeit. I will be going elsewhere for my care.
Horrid place to get medical procedures done. I went to the urology department at 7200 Cambridge St. for an appointment with a doctor about the urology issues I had been having, which was useless because the doctor couldn't give me a diagnosis without more tests, which could have been scheduled first in the first place! That's only the beginning of the incompetency and redundancy of the BCM system. I went back for the tests and then waited two hours after my last test for the results, which I had been promised same-day. I finally asked the front desk and the doctor saw me, saying the staff had forgotten to notify him that my tests were done. Great. I then was told I needed to schedule another test for my kidneys and a follow up doctor's visit. I go downstairs to the Radiology department and ask to schedule the appointment. The receptionist says I have to wait for the scheduling person. This is ridiculous- why split up those jobs? Finally, I walk out to pay for parking and see an employee "assisting" people at the ticketing/parking machine. I don't know why BCM is paying someone to do a job that's already been automated. Such a waste.
Our daughter has received fantastic treatment through Baylor at Texas Children's Hospital. Genetics helped us to diagnose the rare disease in our daughter, something we never thought we would find. We have seen Baylor physicians in neurology, gynecology, gastroenterology, genetics, ophthalmology, and otorhinolaryngology (ENT). Each specialist has been knowledgeable, respectful, and has treated our child with care and dignity.
I had my tummy tuck done with one of the residents and she was awesome...she did a great job 😉
Great experience with the staff.
Very dishonest billing practices. Was told $0 out of pocket for the procedure. Received three separate bills totaling $1,600.
With all due respect you are not including some of the Notable Alumni. I would like to mention three that for some unexplained reason are not included : George P. Noon, well known by all of you, there is no need to mention all his qualities , in my humble opinion he is a high class of human being, one of the best surgeons that have ever practiced in Houston, a researcher, etc etc......The other two that should be included in your list are Dr. Richard Wallace and Dr. David Griffith, both Professors of Medicine at the University of Texas in Tyler. They are widely recognized as experts in Mycobacterial Diseases. You will not find in this country and probably the world researchers of the same caliber , particularly in Non- Tuberculous Mycobacterial Diseases . They deserve to be recognized as Baylor Notable Alumni. JOSE LOZANO, M.D.
Was referred by my doctor, they called me left voicemail, when i called back they couldnt find me in their system. Customer service is just the WORST. I was told i would get called back same day by a supervisor, noone called back. I called them back and same person picked up still couldnt find me in their system. Just over all bad experience. Wouldn’t recommend anyone to go here, as you can see the rest of the 1 star reviews other people left. You guys just suck. Improve your system and also customer service skills.
Dr Lydia Sharp is absolutely useless, she is has no compassion for the patients. She will not do anything to help you. Furthermore, she will tell you that there are “no known cures to help with your situation “ over and over. She is by far the worst medicinal experience I’ve ever had, please do yourself a favor and steer clear from Baylor and more importantly Dr Sharp. She will do absolutely nothing for you. I assure you, if I could give this practice 0 stars I would, however this particular site only allows a 1 Star which is extremely high for this practice and so called Doctor.
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