Lace Alterations

Ashley Singleton

UK

5

2 days ago

It was recommended to me to head over to Lace alterations when I got my wedding dress. These ladies are so very sweet, and make everyone who walks in feel special and beautiful. They did an excellent job making my dress fit like a glove. All of the details of my lace dress look absolutely wonderful. They are nothing short of perfectionist, and know just how a dress should look to flatter every body type. They work very efficiently and won't break the bank. I will be back for any other special occasion dresses that I will need altered and have recommended them to all of my recently engaged friends! It was a pleasure to work with them.

Raelle Saulson

UK

5

2 days ago

I cannot say enough good things about Lace Alterations. My sister, mom and I worked closely with Pat to alter my wedding gown, maid of honor dress, and mother of the bride dress. Pat did an incredible job!! I came in for 1 fitting and when I came back to try it on, everything was perfect. On the day of my wedding, I felt so beautiful thanks to the alterations. The tweaks made my vision of the dress and fit come true. Pat was also really helpful for my sister's and mom's dresses. She helped add some coverage to the bust for my sister and did it so masterfully, that you can't even tell there was some more fabric added on. My mom bought a beautiful dress that was badly constructed on the internet and Pat helped reconstruct it to flatter her and improve the fit. Finally, I had Pat make some small alterations to my rehearsal dress and it couldn't have been better. Definitely would recommend Lace Alterations for all your bridal occasion needs!

Morgan Difatta

UK

5

2 days ago

Best alteration service! Gloria is accommodating, knowledgeable and so friendly! I would recommend to any bride!

RevLocal Agent

UK

5

2 days ago

I could not be happier about the alterations that were done to my formal dress. I will recommend Lace Alterations to my friends and family.

Lauren Kane

UK

5

2 days ago

Pat was amazing! She took a very difficult-to-alter wedding dress and made it fit like a glove. I would recommend Lace Alterations to anyone looking for a friendly, reasonably-priced alterations experience. Thanks, Pat and Lace Alterations!

Merry Hunter Caudle

UK

1

2 days ago

I am completely and utterly devastated as a result of my experience with Lace Alterations. My wedding is in two weeks, and I am now left with a totally different dress than when I walked through Lace's doors a few months back. I walked into the shop seeking out minor alterations to my wedding dress, and Lace completely tore apart my dress without my knowledge or consent. At each appointment, of which I had four for a minor fix, I found new things wrong with my dress, none of which were a result of things I asked for. For example, I asked for my bodice fabric to be smoothed, and the straps to be taken up. When I returned to try on my dress, the fabric had been cut, resewn unevenly, and pulled so that there were new ripples in my dress, and the seams along my bust were completely uneven and were not sewn on the same line. Lace had also taken out the lining of my dress, and had improperly sewn it back in, making the job of my new seamstress all the more difficult, if not impossible. Bottom line- I walked in with one dress, and now I have one that looks and feels completely different. Beyond Lace's incompetence in altering my dress, their customer service was pitiful. During my fourth appointment, I started crying out of disappointment and fear, because my wedding is two weeks away. I was told that I was rude for crying and for criticizing their work. The way that Lace, specifically Gloria, treated my mother and I is disgraceful, and they should be ashamed. To top off the entire experience, Lace charged me $450, and refused to return any money. I was forced to leave Lace Alterations in tears to find another seamstress to save my dress, at my own cost. I sincerely hope any bride considering Lace will take my advice and run far, far away.

Meg Hanshaw

UK

1

2 days ago

I'm never one to complain or write a bad review, but I was quite disappointed with my experience with Lace Alterations after first reading all the wonderful reviews. When I called, I spoke to a lady who told me to bring my bridesmaid's dress in right away to avoid a rush fee since the wedding I was in was 2 weeks away. I came ten minutes later. After the dress was already pinned and put away they calculated the cost for me, which came to $115 + tax...for a simple hem ($65), a rush fee ($25), and to take up the shoulder straps a few millimeters ($25). I had sticker shock since I have never paid so much for a hem in my life (even the bridesmaids I was with paid way less for their dresses). They wouldn't waive the rush fee (even though they told me if I brought it in that day I could avoid a rush fee), so I told them to not worry about the shoulder straps - leaving me at $90. The seamstress (Pat) is a contract worker so she takes the dresses home with her to sew and brings back to the alteration shop. When I needed to pick up my dress, I had to drive an hour south to Pat's home to pick up my dress since she wasn't going to be in the shop until after the wedding. Having payed a rush fee, I would expect better customer service. When I picked up my dress, the hem was still too long. Pat was very nice to re-hem it for me, but I did have to wait. Pat was very nice but the company needs to focus on customer service. I am very disappointed with my experience and will definitely choose somewhere else to go with any dresses or bridal needs in the future.

Kathryn Garren

UK

5

2 days ago

Pleased with the alterations done on my bridesmaids dress! Fast and accommodating service.