U*New Tent Rental

Molly Albright

UK

1

2 days ago

This company was beyond sketchy. I rented the largest tent, tables, chairs, the dance floor, and lighting from this company. I was told that the tents would be set up the Thursday before my wedding, but they didn't show up until Friday, around 11 a.m. Once they began setting up, it took the ENTIRE day, with the help of my bridal party. Because we were so busy helping them set up my tent, we were almost late to the rehearsal dinner. When we came back from the rehearsal, part of the tent had fallen down. We spent the rest of the night propping the tent up with additional support. That was not fun, and not at all how I expected to be spending the evening before my wedding. The day of the wedding, portions of the tent again fell down, and my new Father in Law had to prop it back up in his tux. I felt terrible that he couldn't enjoy the reception because he was worried about the tent falling down on our guests. The tables were a little rough looking. The tops were all scratched up and looked terrible. Luckily we had really nice linens (not from this company) to cover them up. Most of the table legs were really uneven, so the tables teetered all over. Then came the morning after my wedding. I was originally told that the company wouldn't be there to pick the items up until later in the afternoon. At 7 a.m., we heard a truck backing into the drive, to pick up the items. As you can imagine, it was not a fun wake-up call after a night of fun with our friends and family. They did offer us a refund of $500.00, but after the amount of money we spent on such a rough experience, it was almost a slap in the face. I certainly would not recommend this company to anyone.