British Audio Service, Inc., Nashville, USA, April 2024

Company Description

'British Audio is a full-service center for over 80 brands of Pro-Audio and Instrument Amplification. British Audio also has a full retail showroom, packed with guitars, amps, pedals and much more.'

Review & Rating

My 4th experience with these guys. The first 3 have been 5 star ±! Hope this one is too.

British Audio fixed a Traynor K4 keyboard amp I bought used that had a blown woofer and some noisy tubes. They found and ordered the OEM speaker, upgraded the tubes, cleaned the pots and knobs, tested everything and returned the old parts to me. Prices are fair. Benjamin was great to work with and everything was done as discussed and on time.

The storefront side of this shop is rather small, but they have a great selection of Marshall, Victory and Orange amps. They stock a lot of 'Vintage' branded guitars, and they are one of only a few places stateside that stocks Chapman guitars. Prices on everything seemed competetive, and the shopkeeper was willing to haggle on a used amp that I was purchasing. All the employees i interacted with were great, and overall my experience at British Audio was stellar. I will absolutely be back the next time I visit Nashville.

Awesome shop! Not big (because they are a repair operation) but they got some quality gear! Also one of the few places to have Chapman Guitars! I love mine. The guys were super friendly and helpful.

Great place to go for good stuff. Very courteous and honest. The best experience I have had in a music store in a long time. I am from out of town but it’s obvious that music community in the area know and trust this shop.

Best shop ever! Great staff that can do anything gear related and super helpful. A+++

They sanded the neck of my buddy's guitar to get rid of the gloss finish. It now feels amazing. Very satisfied with the attention to detail.

Excellent customer service from these guys. Easy to find and get in touch with. Curren F. has to be one of the finest techs on all the land when it comes to anything with strings on it. He had fixed up numerous things for me over the years at his previous gig in Cool Springs and I was lucky enough to find him again at British Audio. He repaired my friend Frank's Gibson Thunderbird 1989 in short order, when he made a trip to Nashville to jam. (see pic) All services completed to perfection!!!

The team at British Audio Service were able to to troubleshoot my amp, contact the manufacturer, perform a modification that not only fixed the issue with my amp but I swear gave it more "Ballume" (combination of balls and volume), and set my expectations wonderfully. Anytime I have any issues with any of my amps I will bring it to them. I cannot say enough good things about them. Thank you so very much!