Company Description
Throwing a party in the Washington, DC area? At Capital Party Rentals, you don’t have to be the President to feel like a VIP. That’s because at Capital, every event is given the white-glove treatment.
Review & Rating
Greattttt place for your event parties. Ask for Margaret ♡♡
They have everything you need for a party
The front desk is slow and not very polite. The stuff and other staff of fine.
Very, very slow. They dont speak english.
We used CPR for my sister's wedding. The initial process was seamless. As it drew closer to the event it became quite hard to get in contact with anyone other than the receptionist. As a planner, I prefer to be in some sort of communication with my vendor as various questions/changes come up. Our first issue was the size of the tent. In hindsight we needed to have someone come onsite before we selected the tent size. DEFINITLY HAVE A SITE VISIT TO START!!! Once that finally happened (months later), we had to make changes. We were accommodated but it was stressful not hearing what the end result would be until 3 weeks out; meanwhile we had started to contact other tent companies for fear of not having a tent. CPR became more accessible the days drawing up to the wedding. We still didn't receive our napkins but were able to scrounge some paper ones for the reception. Not ideal but it worked. Lastly, I paid extra to have the tent put up in the morning before our rehearsal dinner. Luckily I did, as it took the small crew they sent 8 hours to get the tent erected! Plan accordingly. Also, make sure you have the right size tables. Our tables ended up being too narrow so we had to change the entire configuration right before, which in turn caused us to order additional linens because the sizing was off. Make sure you are aware of your table sizing and as someone not in the industry, what that sizing actually means for table seating and room for centerpieces. For anyone looking to use CPR, things will work out in the end, but if you are a planner like myself, understand that there will be no communication for several months leading up to the big day. It will work out though, you just may be stressed for a few months.
Got the job done in a hurry but the salesperson never confirmed what I asked for (granted I should have looked) but considering this is their business you might want to check the order is straight before leaving the showroom. 2 table cloths I asked for were left off and that could had been avoided if the company check-out process was tighter. When I noticed the error in the back pick up area they couldn't help me out they told me I had to go all the way back to the showroom (even though there is an office back there) inefficient process, again.
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