Memorial Park Dental Spa

Joseph Nguyen

UK

5

2 days ago

Great staffs, and fantastic service ! Make you go to sleep 😂👍🏻

Cynthia Villarreal

UK

5

2 days ago

I discovered Memorial Park Dental Spa when they came by my apartment complex and hosted a pasta night. I'm new to Houston and had yet to find a dentist. They are conveniently located close to where I live and my insurance was their preferred provider which were 2 pluses in my book. At my first appointment they gave me a tour and everyone was so nice. Since I hadn't gone to the dentist in a while they suggested that I get a deep cleaning done and set me up with a different appointment day. They accommodated my schedule and were very courteous. Today was deep cleaning/filling day and everything was great. The hygienist was so accommodating and kept making sure I wasn't feeling any pain throughout the cleaning. When I had a question she either knew the answer or would go find out. By far this has been my best dental experience ever. I felt as if they care about not only my oral heath but me as a person. I have recommended this dentist to 3 different people already. I am actually looking forward to my next cleaning!!

Jenny Vo

UK

5

2 days ago

From the phone call for requesting an appointment all the way through my departure after my new patient visit, everyone was incredibly pleasant. The exam and cleaning was gentle yet thorough. They provided great comfort and cleanliness. All costs and future dental plans were stated up front prior to any procedures taken place.

K McCloud

UK

5

2 days ago

This was the most incredible dental experience I think I’ve had since I was a child. The staff, very friendly, very professional and very helpful. Dr. Thomas is one in a million! Her genuine care and concern for helping to resolve my problem made me an instant fan. I trust the mouths of my entire family to Dr Thomas! I will refer Dr. Thomas to all of my friends and family members. Phenomenal practice! Thank you Dr. Thomas!

Christopher Cap

UK

2

2 days ago

Everyone's pretty nice. Has some issues with billing. They gave us half in network half out of network and it got very confusing and they got angry at us saying it was my fault and we owed them an absurd amount of money. It eventually got fixed. I got a phone call OVER A YEAR later asking for payment .... I explained the situation and they said they’ll look into it. I haven’t heard back in months. Their pricing to insurance is extremely high. They bill basically everything they can to insurance which screws you over in the long run. Their prices are double and sometimes triple what other top dental practices charge.

Guest Guest

UK

3

2 days ago

The location is absolutely beautiful with nice touches and amenities. The staff who welcomed me were personable and enjoyable to engage with. However, I will not be returning to this dental office after my first visit. While I liked Dr. Thomas who I found to be wonderful, smart, compassionate, experienced, and personable in the few moments I spoke with her, the dental hygienist who cleaned my teeth was so rough, I cried a little through the process. The hygienist seemed very sweet, and I liked her as a person, but I have never experienced this type of pain in past when having my teeth cleaned. When I returned home, I saw that my enamel on one tooth was scratched and there's a very small hair-line crack. The hygienist never explained what she was doing each step of the way, and rushed through my cleaning after I sat there for close to 2 hours. I don't want to return to the location to address the scratch in my enamel because I'm afraid of more damage being caused and a hefty bill to follow. I was charged $75.00 for a dental cleaning with having one of the top dental insurance PPO subscriptions (I am paying about $40/month for my dental insurance) in which $75.00 out of pocket is a steep fee I've never had to pay with other dentists -- in past, the out of pocket at my last dentist was around $45.00 for the second cleaning in which my first cleaning and x-rays were covered!! I felt a bit overcharged, and I wish I had never scheduled this appointment, and traveled the distance to see my last dentist who was exceptional. The last hygienist I saw at a different location was so careful, and explained everything in great detail as she proceeded with my cleaning. The bed side manner of my past hygienist was excellent, and the process was never rushed. Overall, the employees were courteous and welcoming, but I did sense some disorganization (employees scattered around and running around as a previous reviewer had stated) which can be improved with continued training. Again, I dislike leaving reviews where I can't recommend places (and this was a hard decision for me), but I do give 3 stars because I liked Dr. Thomas and the beautiful facility and amenities. Their office means well, but another recommendation I have is perhaps to focus less on the spa amenities and more on the integrity of the dental services offered. I don't need a free massage, I just want my teeth taken care of. I wish them the very best and future success.

Adiam Tesfalul

UK

5

2 days ago

Love coming here! Hands down the best dentist I have been to in Houston and I have lived here 25 years. They are so thoughtful and professional.

Chris Gerard

UK

5

2 days ago

My overall experience today at Memorial Park Dental was enjoyable. The staff was courtesy, patient, and answered all of my questions. The customer service was great. My appt was for 8a and I was in the chair minutes after 8. I will repeat business.

Alessandra Cashio

UK

5

2 days ago

Hands down best dental place I have been to. Dr. Abdou is so nice and gentle when working in your mouth. Nothing but great things to say about her and the staff. 10/10 recommend!

Shilpa Chilukuri

UK

5

2 days ago

Being a client for over 5 years, my experience at Memorial Dental Spa has always been very pleasant. The staff is extremely welcoming and everyone at the clinic goes that’s extra mile to make sure the clients have the most pleasant and enjoyable experience. Their friendly reminders about your upcoming appointments via text or phone call is something I find very helpful (one less thing I have to manage). Another major perk I enjoy at Memorial Dental Spa is their onsite massage services and not to mention their lifetime teeth whitening is major bonus for me. 😀

Laura Kamrath

UK

5

2 days ago

I found Memorial Park Dental through my insurance. They were in network, nearby, and the word “spa” piqued my interest! Also, I was switching dentists because I’d chipped a filling, and my previous dentist couldn’t see me for 2 weeks, but Memorial Park Dental was able to get me in. When I arrived, the hygienist greeted me, showed me around the office and introduced me to staff. She was very nice and friendly! The room where i had my cleaning done had a big screen TV and even a TV on the ceiling! I always thought they should have TVs on the ceiling so you had something to look at while staring yo there. They really did give me a certificate for a 1-Hour massage!! I’m scheduled to have the massage tomorrow, very excited!! I had to go back to have a filling drilled out and replaced. I saw Dr. C, and he was very friendly, and kept me informed as he worked on me so I didn’t get nervous. These guys are really running a nice practice! I think it may be the nicest I’ve ever seen. Glad I found them! I’m encouraging my boyfriend to set up an appointment...think he may be persuaded by the free massage!!