St. Luke's Behavioral Health Center
- 1800 E. Van Buren Street, Phoenix, AZ 85006 USA
Company Description
St. Luke’s Behavioral Health Center is a 124-bed facility located in Phoenix, Arizona, on the campus of St. Luke’s Medical Center.
Review & Rating
Angela Sampson
UK1
Worst experience with healthcare ever! Avoid this place at all costs! Took a loved one here and could not get answers about anything. Also the children are treated like criminals.
frankiegarcia7777
UK5
My dad couldn't stop drinking and he when in this center and they help him a lot is been a good 6 months and has not drink no more he is also going to aaa programs at terros
Stephanie T.
UK1
Horribly incompetent. The provider for the OSCA unit should have their license reviewed by the State of Arizona. They do not speak with the childs guardian...only the child. If you have a child with DOCUMENTED mental illness...do NOT bring them here! Go to Quail Run or Aurora. I am filing a grievance. They say the childs issue is behavioral but they "claim" to be a BEHAVIORAL HEALTH Center. They also claim to have psychiatric services...misleading since they clearly no absolutely nothing about either. The providers are truly incompetent.
Bojana Lukic
UK1
I was here for opiate withdrawal. I waited more than 6 hours to be admitted which was spent being cold and in pain and these people didn't care. Most of the staff in my unit were rude. When I asked how long it would be until the doctor comes to see me this one nurse said right to my face; "he'll come whenever he comes". This is no way to treat sick patients. It disgusts me to see how they act towards already sick and tormented people. Don't come hete for detox or anything really, unless it's an absolute emergency. Go get a prescription for suboxone from a clinic and take it yourself, or find an actual detox facility because this isn't it.
Desi Acker
UK1
HORRIBLE PLACE! This place needs to be shut down. I went to visit my sister in the behavioral health center and the nurses and people at the front desk are so rude!!!! I was treated and spoken too like I was a patient! I need to get my sister out of here
TheVelvet Tongue
UK3
The staff should not look like I'm bugging them for just making sure my son is there. And they should have a paper or someone to smile and kindly inform the visitors when they arrive the first time.
Michelle Smith
UK1
These people held me against the law. I checked in voluntary and two hours later they tell me I can not leave. I was not suicidal and nor did any notes state that. I signed a legal document that said if I was threatening or violent behavior would get the police called and I would be released. They didn't abide by the document. They put false information in my charts. When I acted out for the police to be called no one called them no one got a supervisor as I told them to. They ignored everything I asked for and I was pregnant and they injected me with something without my consent and I told them not to. I called the police myself and they did nothing either. Which I'll bring that up in court as well. These people feel because you check yourself and you "were" under Smi that they don't have to rtreat ou like you have rights. Well they have another thing coming. If more people in the hospital would report things like this they would be out of business but they know who to treat like that well they thought they did until they met me.
Arizona Sea
UK1
Dr. Jones...its time to go home and stay there so patients won't have there rights violated or worse die because you sure don't care. Who taught you to be so nasty to clients? Pack it up and move on!
Beca Sitea
UK1
I was suddenly cut off a high dose of Zoloft and another medicine I had been taking. With about only one psychiatrist visit I was given new meds, one of these being an “anti-psychotic”. Anti-psychotics have reverse effects on people who aren’t affected with psychosis aka me. I was there for over a week and with these new meds I would isolate and cry for most of the day while the staff did nothing. There was one group “therapy session” a day that lasted about 30min and did absolutely nothing. Other than that we’d only talk during “check-in” and “check-out.”
KD
UK3
This place wasn’t actually too bad for opiate detox. The food wasn’t bad, the rooms were big, clean and comfortable. They didn’t make you go to meetings if you didn’t want and they did what they could to keep you comfortable. After my first night I woke up with serious back pain and they got a doctor to see me in a reasonable amount of time. He provided me a lidocaine patch along with some nsaid pain relievers to ease my discomfort. The follow up for my pain as well as my detox I felt was above and beyond expectations. The bad part is they didn’t do much for me when it came to further treatment such as rehab. They provided me with a list of rehabs that take ahcccs, all of which had waiting lists at the time. They didn’t do anything to help me with this process or suggest any place for me to go while I waited for an opening at a rehab. Being left on my own without any outside support or help I turned right back to drugs after leaving the place. If they could help you better when it comes to getting people into a inpatient program, when they know that that’s the best option for someone, I would give this place 6 stars and rate them 110% better than anywhere I’ve ever been.
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