BROADWAY CLEANERS
#61 in San Francisco
Bridal Wear Alterations
- 1681 Main Street, Redwood City, California 94063
Company Description
Marti and Jim Russell are the owners of Broadway Cleaners, Inc. and associated departments. They have 30 years experience with Cleaning, Alterations, and Restorations and can handle most any fabric problems. Their staff is available to answer any questions you have about Cleaning or Restoration.
Review & Rating
See Yelp Reviews & Better Business Bureau and 76 Years in Business
Very expensive. Don't always do great work, have ruined some buttons and one collar. Once I came by when the stuff was supposed to be ready and it wasn't and they rushed to finish it and did a poor job. Didn't offer a discount or credit. Need to up their customer service for sure. Update: I had entirely forgotten about writing this review after a few frustrating experiences with them, but was confronted with it by the owner after I informed her about more broken buttons in my last two batches. Bottom line, 7 out of the last 14 shirts have had a broken button. The problems I originally posted about persist. She didn't offer a credit or discount.
The Owner, Marti, took over the reins of this family business from her Dad many years ago and does a wonderful job. She is always willing to accommodate. Whether it be alterations, quickly needed additions to my orders and special deliveries, she always comes through for us. Pick-up and Delivery is invaluable. Broadway Cleaners has been honored numerous times within the Industry and Community. As I have lived in Woodside for 30 years and tried many Cleaners, I feel comfortable in giving this establishment high marks.
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