Brook Mays Music, Dallas, USA, April 2024

Best music store in dallas.service is nice and repairs for the most part are done on the spot ans they dont take long at all!

Great service, good with kids. I have 2 teens in band & they have helped so much. Thank you:)

I love this place and the people here

It's a beautiful store with great staff! I look forward to meeting their luthier.

It helped me when I broke my mouthpiece to clarinet. They have band and orchestra stuff there and they have lessons.

Went in there to shop around and get some prices for repairs. As soon as we walked in the older lady there wouldnt keep her eyes off me. Asked her a question about a bridge repair and was blown off with a snarky remark. Scrolled through the reviews and found a couple of people stating how poorly they were treated as well. When I attempted to speak to another employees she came over and had her go help someone else before I could get any help. Came to shop for a bow and some strings as well , but left before I could blow up on her. Just plain terrible service. I don't ever play the race card, but every other Caucasian person in here seemed to be getting treated with way more respect.

great place to rent kids instruments

I ordered something online and received wrong item. I contacted them and I was told they couldn't issue a replacement due to some policy. After pressing them on the issue, they said the item I originally ordered was discontinued and the item I received was the replacement for it even though it was a completely different brand. A bunch of liars. Don't waste your time.

Great place to buy or rent instruments. Jan was very thorough, direct and funny. I recommend this place of you want musical instruments, accessories or music lessons. Don't come here for sheet music, however, unless you just need beginner courses for strings or other orchestral instruments.