Coffee Break Pottery, Columbus, USA, April 2024

I love this place!

We had fun painting our pots from their booth at Arts in the Alley. The staff is friendly and helpful.

1. I hand make ceramic bowls. While traveling home to Ohio, I made 54 bowls and went to the local pottery store, COFFEE BREAK POTTERY paying them to be fired. 2. My parents went to pick up the bowls to ship them to me to paint. The owner of the pottery store stated she would paint them for $2 a piece and ship them. Not too bad, so I agreed. 3. The time frame was for 4 weeks. I dropped them off in April and received the product on June, 29th. 4. The paint was supposed to be white, very simple. The owner said that she was going to use 3 coats of paint. 5. The bowls are off white, yellow, some places two-toned. The bowls have parts of them where there is missing paint. There are other parts of the bowls where there is globs of paint. You can see brush strokes, when they were supposed to be dipped. It looks like my 10 year old cousin painted these, which would be okay but not for a studio owner, who's work is very detailed from what I've witnessed in store. 6. I called with my concern, asking for a resolution of repainting or a refund of some sort for the painting because the bowls are unsellable. The owner informed me that if I didn't like them to repaint them and go have them fired, everyone there loved them. She then hung up on me. I called again, no answer. Began to leave a message, the owner answered the phone and hung up. This happened several times. Sadly, I do not live anywhere near by, so the owner can do this and get away with it. 7. She also informed me that she had my credit card on file, which I never gave her permission to keep on file. She told me this after she had charged my card for the shipping, which I was never informed of a price before or after inquiring how the payment was made.