Galt Baby
#52 in USA
#15 in Chicago
Bugaboo-Baby Stroller
- 1915 N Clybourn Ave, Chicago, IL 60614, United States
Company Description
Galt Baby has been offering unique and innovative products for over 35 years. We diligently research trends in the baby and juvenile industries, choosing only the best products to satisfy the needs of the discerning parent and the growing child.
Review & Rating
$$$$ but great product.
I had a broken car seat and not only did they fix it but they didn't charge for their time, which was substantial. Sergio is one of the most honest and knowledgeable salespeople I have ever dealt with.
Disappointed. Wanted to buy a gift for a baby and left empty handed. We actually went to two Galt toys stores- Michigan ave and clybourn, what a waste of time, buying the gift on Amazon
Great store, excellent customer service. Left feeling a lot more comfortable and knowledgeable about options
Very knowledgeable and friendly staff. They take time to explain about the car seats and answer any questions you have.
Wish I could give a lower rating. Would definitely not return. Drove 1.5 hours to get there and Took my stroller in to be sanitized and "the manager" that attended me tells me that the carrying handle needs to be replaced to which I agree to. A week later I receive a call that the stroller is ready so I drive another 1.5 hours expecting my stroller to be ready. Turns out they threw out my old handle and never replaced it. Why would I get a call saying that it's ready when in fact it isn't? Spoke to the same irresponsible "manager" that attended me and not even an apology was given and all he said was that I would get a call when it arrived and he would ship to me when it finally came in. It's been 3 weeks since that has occurred and have called several times and have yet to hear from them. It has been very difficult to use the stroller these past 3 weeks with no handle! EXCEPTIONAL CUSTOMER SERVICE!!
This store is so helpful for me. I bought here everything that I need for my baby. The sales staffs are very nice. They give useful insights on what to buy especially those items with big dollar prices. They value customer satisfaction.
Had a great experience here. As 1st time parents, we don't know much or even have much, and Jerry was super helpful and knowledgeable. We will be going back to this store for future baby things.
It’s by far the worse baby store experience I ever had. Being 7 months pregnant and not even being acknowledged for 20 minutes while you walk around the store, clearly looking to shop it just ridiculous. I’m lost for words but for sure will never shop at this store and I now will find another one to help me with my baby shower registry!
Lincoln Park location is now closed as of 12-30-19
This place was amazing! I remembered hearing about them at a fair at some point, so when 2 of my tires on my jogger busted this week (and I had to walk 2 miles home w/2 flat tires! not fun) I was hoping they would be able to save the day. And they sure did! I stopped in just 30 minutes before they closed, they charged me $20, and fixed the stroller within 10 minutes- now it is good as new :) Super friendly staff- I will definitely be back for a Galt Baby detail once I can save up enough $ for that!
$$$$ but great product.
I had a broken car seat and not only did they fix it but they didn't charge for their time, which was substantial. Sergio is one of the most honest and knowledgeable salespeople I have ever dealt with.
Disappointed. Wanted to buy a gift for a baby and left empty handed. We actually went to two Galt toys stores- Michigan ave and clybourn, what a waste of time, buying the gift on Amazon
Wish I could give a lower rating. Would definitely not return. Drove 1.5 hours to get there and Took my stroller in to be sanitized and "the manager" that attended me tells me that the carrying handle needs to be replaced to which I agree to. A week later I receive a call that the stroller is ready so I drive another 1.5 hours expecting my stroller to be ready. Turns out they threw out my old handle and never replaced it. Why would I get a call saying that it's ready when in fact it isn't? Spoke to the same irresponsible "manager" that attended me and not even an apology was given and all he said was that I would get a call when it arrived and he would ship to me when it finally came in. It's been 3 weeks since that has occurred and have called several times and have yet to hear from them. It has been very difficult to use the stroller these past 3 weeks with no handle! EXCEPTIONAL CUSTOMER SERVICE!!
Great store, excellent customer service. Left feeling a lot more comfortable and knowledgeable about options
This store is so helpful for me. I bought here everything that I need for my baby. The sales staffs are very nice. They give useful insights on what to buy especially those items with big dollar prices. They value customer satisfaction.
Very knowledgeable and friendly staff. They take time to explain about the car seats and answer any questions you have.
Had a great experience here. As 1st time parents, we don't know much or even have much, and Jerry was super helpful and knowledgeable. We will be going back to this store for future baby things.
Lincoln Park location is now closed as of 12-30-19
It’s by far the worse baby store experience I ever had. Being 7 months pregnant and not even being acknowledged for 20 minutes while you walk around the store, clearly looking to shop it just ridiculous. I’m lost for words but for sure will never shop at this store and I now will find another one to help me with my baby shower registry!
This place was amazing! I remembered hearing about them at a fair at some point, so when 2 of my tires on my jogger busted this week (and I had to walk 2 miles home w/2 flat tires! not fun) I was hoping they would be able to save the day. And they sure did! I stopped in just 30 minutes before they closed, they charged me $20, and fixed the stroller within 10 minutes- now it is good as new :) Super friendly staff- I will definitely be back for a Galt Baby detail once I can save up enough $ for that!
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