Kirby Rentals, LLC, Orlando, USA, April 2024

Company Description

KIRBY RENTALS, LLC is the Southeast’s largest supplier of tents and tent equipment, providing quality service nationwide since 1946. Our industry demands dependable rental service with the ability to supply the widest selection of tents, linen, and catering needs to complement any special event. The mission of Kirby Rentals is to introduce bold new concepts in tent design, creative linen options, and quality catering supplies to every potential customer.

Review & Rating

For some reason they did not want to get back to me. If they preferred not to do our event I wish they would have just been honest instead of telling me that they would be in touch. I called back after I didn't hear back in the time frame they stated and they told me they would email the quote and information. I did send an email later asking for a quote on another item with the quote I was awaiting and I never heard back... Very unprofessional.

Use this company for work events..always good selection and customer service.

My fiance and I rented Linens for a banquet we hosted. The process of picking up, paying, and returning was incredibly easy. We were very happy with the service and product. I was able to meet some of the leadership within Kirby Rentals and to no surprise they have an impressive team. Great Company!

My only tip to anyone thinking of using Kirby for the rental of wedding furniture/tents is to specify that you do not want dirty/beaten-up tents and/or furniture and instead will only accept rentals that have been cleaned and appear to be in new/near new condition. You would think that this would not need to be specified when placing an order but apparently this company does not care about providing quality rental items. Additionally, you will need to completely babysit your salesperson, with numerous follow-up phone calls and emails. Last, if they offer to resolve an issue before your wedding and agree to bring you replacement items, do not depend on them following through. They are completely unreliable and will not show up with replacement items. They instead will offer a measly discount on the overall order, following the wedding, to make good. A measly discount is not sufficient compensation for terrible service and rental items, and completely ruining an important aspect of an outdoor tent wedding. And for the record, in case anyone is wondering, we are an extremely low maintenance and rational couple, who had a fairly simple order placed with this company. For future rental needs, we will look elsewhere.

I have used Kirby many times. They have always provided excellent service at a fair price. Their staff provided a wide array of options to fit my budget each time. I highly recommend Kirby.