MasterDrive
#28 in Colorado Springs
Training Institutes
- 3280 E Woodmen Road Suite 100, Colorado Springs, CO 80920 USA
Company Description
MasterDrive is the world's leading driver safety company. We have driving schools in Denver, Colorado Springs, Fort Collins CO, and Orange County CA. MasterDrive has been recognized and featured nationally for their unique programs by AutoWeek Magazine, USA Today, The Wall Street Journal, NBC Nightly News, Fox, CBS, PBS, ADED, The United States Army, and many other national organizations and companies.
Review & Rating
Master drive is a complete waste of money. I enrolled my daughter in the class to learn how to drive, she left with little to no more knowledge than she started with. We did end up with a nice booklet on the requirements that I needed to help her to learn to drive and obtain her license. I would like a refund!
Communication regarding test results could be better. If that was all, I'd give them 3.5 stars because the content is great. The problem is with the attitude that I got from the employee that I spoke to on the phone. She was not interested in my frustrations and was obviously not planning on passing on my complaints to anyone. All I got was the "I'm sorry you feel that way" spiel. Edit: Either they saw my negative review or the employee on the phone told her manager. The fact that they reached out to me to try and resolve my frustrations, tells me that they care about customer service so I'm increasing my rating to 3.5 stars.
I personally just don't like how this is the only company that services a class I have to take for court. It is only available at this location too. It kind of makes me feel like it's not a very legitimate business, and really puts a damper on my plans.
We are happy customers of Master Drive. Great service, great learning experience. My kids and I have been very pleased.
Sucks. They’ve changed their rules too many times. Don’t care about their students. Aren’t helpful. Screwed up with putting completions in the computer. Trained me with music on the course, non stop talking on the on road. Say they care but really don’t. Don’t ever listen to a word I say, don’t tell me what’s wrong. While on the course I had an instructor tell my friend to tell me something instead of doing it herself. When my friend told the instrutor that she should tell me she didn’t. Say they will take what you say into consideration but don’t. Not once was I ever put into a silent environment like the test. I have severe anxiety, staring and silence really bothers me and distracts me. I’ve mentioned this to them several times but I’ll I’ve ever gotten was “ I’ve never heard of that before.” I took the pre-test where the guy did nothing but talk to me. He didn’t stop, even told me that switching lanes in a intersection wasn’t illegal. But he didn’t stop talking to me, told me I’d pass my test. When I didn’t they didn’t say what went wrong or talk to a parent like they did when my friend went here. Not once have they helped in anyway shape or form. They know of my anxiety and didn’t bother to help at all instead they just complained that my hair was too long and needed to be put up and my glasses are too thick.
Enrolled in a Saturday class, I was expecting for a mundane 8 hour bore-fest. To my surprise, it was anything but! The instructor—unfortunately I do not remember his name, but do remember that he was Eastern European—actually made the class quite entertaining. Keep in mind that this was a class I was required to take as punishment for some of my indiscretions. The instructors enthusiasm, sense of humor, and ability to relate with his students actually made a subject that is inherently boring extremely interesting and even fun. Sarah was also EXCELLENT in handling my requests subsequent to the class. Could not recommend this class enough to anyone seeking to improve their driving skills or needing to satisfy court requirements.
They will schedule each on street lesson at least one or two months apart. How am I supposed to do well on the actual driving test? It's a waste of money do not spend your money or time here.
I have enrolled multiple students in Master Drive and not one passed driving test first time. Master Drive is very difficult to work with! The staff assumes we as the consumer understand their process. Example would be I called for my son's competition certificate and found out he didn't complete the driving he has one more drive. That is little late he was at Master Drive 4 years ago or so. Only reason I called today was because would help with insurance rates. I only have 7 days to turn in completion certificate and certainly not going to complete this in 7 days. Guess I should have understood the process and known that my son hadn't complete the course. Master Drive is very expensive compare to other driving schools and my last two children have attended other driving schools and much better experience.
Seeing masterdrive on TV assisting the Colorado springs deaf and blind school (blind students) with driving about brought me to tears what a wonderful gift you gave to students with vision impairments. Thank you
Sadly the estrogen-laden rockette woman who answered the phone was too defensive and grumpy for our questions to be answered about bring THREE potential clients to this business for driving instruction. We will be looking elsewhere.
This place was cool...the instructors are friendly and help make sure you know the rules of the road. Very professional.
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