Omni Hotels

Vegan Sista

UK

1

2 days ago

I stayed at the Omni at the end of March. In the first room I received, the bathroom door was broken. I requested a new room and it was smaller and unclean. The bed was not made and there were open water bottles all over the place. I requested a third room and it still was still smaller than the first room. The compensation I received was a free breakfast, which I do not think equals the ridiculousness I had to go through to get a decent hotel room at a place like the Omni.

ara Leavenworth

UK

4

2 days ago

Upon arrival Staff very helpful and friendly. Location is excellent. Our suite was nice but my coffee creamer in the room was moldy. When I called and informed front desk she was very apologetic and sent up a fresh pot if coffee at no charge. Despite the moldy creamer we will stay here again.

Michelle Wheeler

UK

5

2 days ago

My husband and I were celebrating a new job and decided to spend the weekend downtown. The staff could not have been more gracious from the moment we arrived at the valet. I received regular correspondence from Esther, the Loyalty Ambassador on any way she could help improve our stay. About an hour after arrival, room service arrived with champagne and a fabulous charcuterie board. I called room service because we hadn't ordered anything. April said they were aware we were celebrating a special occasion. She was so sweet, we talked for 5 minutes. We will definitely be back!!

Chris Vizza

UK

5

2 days ago

Great location good price and friendly staff. Check in desk can get a little chaotic when it's busy because it's hard to tell where the lines begin and end with people walking through. Pool was smallish but perfect and fun for the family. Valet service was super friendly.

Ian Marshall

UK

5

2 days ago

Our room at the Omni was luxurious, comfortable, and functional. What really impressed us about the Omni was the service... top notch! All of the staff was helpful without pretentiousness. I also have to commend the room service quality as it was the best I can recall having. I highly recommend this hotel!

D. Segura

UK

5

2 days ago

Excellent facility right in the heart of the Magnificent Mile. Loved the Valet service and prepaying for it. Loved that I could text them and the car was ready. This was really great for a winter stay. Outstanding food options at every price range within just a few blocks. Whole Foods is just a few blocks down Huron as well. The room was glorious as I had a 15th floor corner suite. Meeting rooms are great for the small conference we had. Just a truly lovely and well run hotel. Kudos to Omni.

Anne Marie Messmer

UK

4

2 days ago

We had a corner king room on the 20th floor. The room was wonderful for our family of five. My husband and I had a little privacy from the three kids who were able to sleep on the pull-out couch + a small cot. It was a little crowded with the extra cot, but we managed just fine. The pool was a little small, but it was nice and warm and the girls enjoyed it very much. My only frustration was that we were not made aware that, when our 7-year-old had the buffet that it was going to cost $28!! She had a couple of pancakes and some fruit...and it was $28! I guess we'll just have to make sure we KNOW the cost before we start to eat next time. Other than that, our stay was wonderful. Their staff was very helpful, and we had easy access to transportation to wherever we wanted to go.

Jane Wilson

UK

5

2 days ago

This place is beautiful.. right in the center of it all.. I like to be at the highest floor possibles, I believe is was floor 63 or something.. but beautiful. I will be back soon! Service is great, friendly. Housekeeping friendly and great! Just an all around 10! Close to shopping and restaurants (WALKING DISTANCE!!)

sherry lepird

UK

5

2 days ago

This is a lovely hotel in the heart of Chicago. Walking distance to shopping and restaurants. Everyone we met from the valet who took our car until the desk clerk when we checked out was efficient, friendly and made us feel like valued guests. The room was clean and well appointed. The restaurant was quiet and the service and food were good. Will definitely stay again!

Julie Davia

UK

5

2 days ago

Recommend the Omni hotel. Top notch treatment of guests. Clean room, pool and fitness center. Attentive staff. Purchased the valet parking package, worth it! I heard the American Girl doll package is good, will be back to try that one.