Children's Hospital New Orleans

(22 reviews)
Hospitals
  • 200 HENRY CLAY AVE, NEW ORLEANS, LA 70118
Claim Listing

Company Description

Children’s Hospital is a 224-bed, not-for-profit pediatric medical center offering a complete range of healthcare services for children from birth to 21 years. With over 40 pediatric specialties and more than 400 physicians, it is the only full-service hospital exclusively for children in Louisiana and the Gulf South.

Review & Rating

TOILYN DeArmas
TOILYN DeArmas
1
2 days ago

I'm currently here Now I bought my Grand child here for chest Pain and it's taking for ever for. Them see us I only came because it's a HOUSPITAL for Children Never no more I wish I had my Phone out at the time after she took X,Rays all the Nurses /// NA on they Phone..Playing games ,,,Social Media this is Not a place to be using your Phone for personal enjoyment..

Regina White
Regina White
3
2 days ago

The doctors here are amazing . Nothing short of miracle workers . The Nursing Supervisors [Stephanie] however , not so great . Social Worker Ms. Alex also awful to have to deal with . My son was treated as if he were somehow secondary to his child's mother the entire 11 days that he had to spend there while his son underwent heart surgery . The outdated opinions of Stephanie and Ms. Alex on how a child's mother is somehow superior to the child's biological father , who was the one who brought his son there in the first place is something Administrators will want to look into and change lest they find themselves on the receiving end of a "Discrimination Lawsuit" . This is almost the year 2018 , not 1918 . Closed minded individuals who cannot seem to adapt and change with the times should not be allowed to hold supervisory positions where they are making crucial decisions that deeply effect parents , {fathers especially} during an almost intolerable time filled with stress and fear and anguish as to their child's welfare . The supervisory staff should be doing all they can to alleviate this father's worries rather than being the root or source . I would not recommend this hospital to any father who is separated or going through a divorce as the staff here will treat you as if you do not matter , and that is unacceptable . I would tell such dad's to take their babies to Texas , where amazing hospitals and doctors are , which is certainly where my son will bring his son the next time , if and when such critical care is needed ... Regina A. White [on behalf of her son: Walter A. White , who was there with his 5 yr. old son ]

donna matte
donna matte
1
2 days ago

We were very disappointed in Children's hospital last Monday . My little down syndrome nephew was transported there from Lutcher hospital by emergency ambulance with a bump on his head. They said he needed further testing. Emergency room doctors did NO testing at all to see if he might have any thing wrong. Instead, some one reported my niece, his mom to Social services. She is a very caring person and would do anything for her kids. If they were so worried, why didn't they do further testing as she asked them too.Then she had to find her own way home because she was stuck there with no ride . 😢😢😢 She said hospital was filthy . I am a very disappointed Aunt.

Irielle Turner
Irielle Turner
1
2 days ago

Don't bother coming here. They don't do anything for your child. It's a long wait for the Dr to tell you to go home and patch your kid up yourself. Horrible. My child is 5 and not once have they ever prescribe her a med for any of her visits. Viral infection go home and give her Tylenol. Wow

R O
R O
2
2 days ago

My son was seen twice at this hospital’s ER. Our first experience there was disappointing. The check-in ladies were very friendly and the check-in nurse as well, but once we actually went into the ER in our room things went downhill. Our room was very dirty. There was dry blood on the wall and on the side of the bed. The nurse came in and took a sample of nasal drainage from my then 9 month old’s nose with a strong suctioning device. After doing so the nurse walked out and my son’s nose started bleeding and we didn’t know if this was okay or not because the nurse was nowhere to be found. My husband had to ask one of the CNAs for a towel to help clean up all the blood coming from his nose. He was tested for the flu and RSV. One doctor came in to assess him and he was almost dismissive of our concerns especially after asking if this was our first kid. So what if we are first time parents? That doesn’t make our concerns any less important. After almost three hours of waiting and no one coming to check on us in that entire time frame, they finally came to tell us the test results, but only after my husband went looking for someone at the nurse’s station. Another doctor came in and told us our son had RSV and she too was very dismissive of us and asked us if this was or first child. She vaguely explained what we needed to do, gave us a print out of RSV and sent us home. About two days later we were back at the ER because our son seemed to be getting worse. This time we had a nurse and doctor that were much more attentive and nice to us. This doctor also took the time to explain RSV to us and what was common and not. This time, he actually received the treatment he needed. Fast forward to several weeks later, we get our bills in the mail. I called the financial assistance office to inquire about help with paying the bills due to my husband losing his job and I am greeted by a rude financial counselor that flat out told me I didn’t qualify for help and needed to get in touch with Medicaid. She didn’t even attempt to help me. This has been a very disappointing experience for us and so long as we can help it, we will take our son to another hospital that treats children.

Cindy Loose
Cindy Loose
3
2 days ago

Doctors and staff was great. Although the nurses in PICU were absolutely terrible the way they treated my kid.

Trish Veronie
Trish Veronie
5
2 days ago

I was in the CICU unit with my one year old and Every Doctor, nurse, housekeeper, etc took care of us. This hospital is the cleanest hospital I have been to, they have somewhere for you to sleep, shower, wash and dry clothes. They are Truly the BEST Hospital designed for little babies and I truly appreciate Everything they did for my baby Olivia

Melissa Wren-Dail
Melissa Wren-Dail
5
2 days ago

Not the fastest service but they are very good at their jobs, except the billing department. Had to request an itemized bill 5 times before they sent the correct thing. Had to come here after the local quick care refused to place stiches on the chin of a 4 yo because he was "so young." Smh

La Shop
La Shop
1
2 days ago

Terrible experience when I tried to transfer my son to a different Hospital. When I tried to switch my son's Doctor, basically transfer him to another hospital, Dr. Maria C. Velez-Yanguas called Child Protection Services on me because I didn't get her his transfer papers fast enough. Very Fake and disingenuous woman. She instructed Children's Hospital Social Worker, Melanie Lepine, to call the Child Protection Services on me even after I had the new Hospital fax over his release forms. I guess I didn't do it fast enough for her liking. So parents if you have this this Doctor, to avoid unnecessary disturbances, request someone else. Or simply go to another Hospital.

Val E
Val E
5
2 days ago

In March 2001, before the hurricanes, my daughter was 5yo at the time and was flown in from Many, La. We had to drive due to insurance. Dr. Tilton was one of the drs that tended to my daughter. Dr Tilton is excellent along with the others. The medical staff was very caring. The hospital was clean and the cafeteria food was good. My daughter had encephalitis. With the treatment received she has moderate learning disability and short term memory loss. She struggles but she is still here. Thanks to Fr Seelos and the team at Childrens. I am forever thankful to them all.

Yaira Demera
Yaira Demera
1
2 days ago

My child is 8 months old and has had an ear infection for the past three weeks. We have tried three different antibiotics in the last three weeks and nothing has helped. I went to his PCP and was referred to Dr. Hagmann for an evaluation. He is a great doctor and I would have given him five stars if it weren't for Tiffany, his secretary. I tried calling to schedule surgery for my child and Tiffany told me she would call me back within the next couple of days. Today, I did what any other concerned parent would do and tried calling again to see if I could schedule the surgery. I then had my mother, who so happens to work at a local pediatrician, call and schedule the surgery. She left a message and tried calling again when Tiffany finally picked up. She said the office was overwhelmed and to not expect any appointments for surgery until the end of June and the hung up in the middle of the conversation. P.S. Tiffany, when speaking to concerned mothers please try to put yourself in their shoes and show compassion. I also wanted to let you know that I also work at a doctor's office, I know the stress of working with patients but it's not right to let out your frustration to a parent who is just trying to take care of their young one.

TOILYN DeArmas
TOILYN DeArmas
1
2 days ago

I'm currently here Now I bought my Grand child here for chest Pain and it's taking for ever for. Them see us I only came because it's a HOUSPITAL for Children Never no more I wish I had my Phone out at the time after she took X,Rays all the Nurses /// NA on they Phone..Playing games ,,,Social Media this is Not a place to be using your Phone for personal enjoyment..

Regina White
Regina White
3
2 days ago

The doctors here are amazing . Nothing short of miracle workers . The Nursing Supervisors [Stephanie] however , not so great . Social Worker Ms. Alex also awful to have to deal with . My son was treated as if he were somehow secondary to his child's mother the entire 11 days that he had to spend there while his son underwent heart surgery . The outdated opinions of Stephanie and Ms. Alex on how a child's mother is somehow superior to the child's biological father , who was the one who brought his son there in the first place is something Administrators will want to look into and change lest they find themselves on the receiving end of a "Discrimination Lawsuit" . This is almost the year 2018 , not 1918 . Closed minded individuals who cannot seem to adapt and change with the times should not be allowed to hold supervisory positions where they are making crucial decisions that deeply effect parents , {fathers especially} during an almost intolerable time filled with stress and fear and anguish as to their child's welfare . The supervisory staff should be doing all they can to alleviate this father's worries rather than being the root or source . I would not recommend this hospital to any father who is separated or going through a divorce as the staff here will treat you as if you do not matter , and that is unacceptable . I would tell such dad's to take their babies to Texas , where amazing hospitals and doctors are , which is certainly where my son will bring his son the next time , if and when such critical care is needed ... Regina A. White [on behalf of her son: Walter A. White , who was there with his 5 yr. old son ]

donna matte
donna matte
1
2 days ago

We were very disappointed in Children's hospital last Monday . My little down syndrome nephew was transported there from Lutcher hospital by emergency ambulance with a bump on his head. They said he needed further testing. Emergency room doctors did NO testing at all to see if he might have any thing wrong. Instead, some one reported my niece, his mom to Social services. She is a very caring person and would do anything for her kids. If they were so worried, why didn't they do further testing as she asked them too.Then she had to find her own way home because she was stuck there with no ride . 😢😢😢 She said hospital was filthy . I am a very disappointed Aunt.

Irielle Turner
Irielle Turner
1
2 days ago

Don't bother coming here. They don't do anything for your child. It's a long wait for the Dr to tell you to go home and patch your kid up yourself. Horrible. My child is 5 and not once have they ever prescribe her a med for any of her visits. Viral infection go home and give her Tylenol. Wow

R O
R O
2
2 days ago

My son was seen twice at this hospital’s ER. Our first experience there was disappointing. The check-in ladies were very friendly and the check-in nurse as well, but once we actually went into the ER in our room things went downhill. Our room was very dirty. There was dry blood on the wall and on the side of the bed. The nurse came in and took a sample of nasal drainage from my then 9 month old’s nose with a strong suctioning device. After doing so the nurse walked out and my son’s nose started bleeding and we didn’t know if this was okay or not because the nurse was nowhere to be found. My husband had to ask one of the CNAs for a towel to help clean up all the blood coming from his nose. He was tested for the flu and RSV. One doctor came in to assess him and he was almost dismissive of our concerns especially after asking if this was our first kid. So what if we are first time parents? That doesn’t make our concerns any less important. After almost three hours of waiting and no one coming to check on us in that entire time frame, they finally came to tell us the test results, but only after my husband went looking for someone at the nurse’s station. Another doctor came in and told us our son had RSV and she too was very dismissive of us and asked us if this was or first child. She vaguely explained what we needed to do, gave us a print out of RSV and sent us home. About two days later we were back at the ER because our son seemed to be getting worse. This time we had a nurse and doctor that were much more attentive and nice to us. This doctor also took the time to explain RSV to us and what was common and not. This time, he actually received the treatment he needed. Fast forward to several weeks later, we get our bills in the mail. I called the financial assistance office to inquire about help with paying the bills due to my husband losing his job and I am greeted by a rude financial counselor that flat out told me I didn’t qualify for help and needed to get in touch with Medicaid. She didn’t even attempt to help me. This has been a very disappointing experience for us and so long as we can help it, we will take our son to another hospital that treats children.

Cindy Loose
Cindy Loose
3
2 days ago

Doctors and staff was great. Although the nurses in PICU were absolutely terrible the way they treated my kid.

Trish Veronie
Trish Veronie
5
2 days ago

I was in the CICU unit with my one year old and Every Doctor, nurse, housekeeper, etc took care of us. This hospital is the cleanest hospital I have been to, they have somewhere for you to sleep, shower, wash and dry clothes. They are Truly the BEST Hospital designed for little babies and I truly appreciate Everything they did for my baby Olivia

Melissa Wren-Dail
Melissa Wren-Dail
5
2 days ago

Not the fastest service but they are very good at their jobs, except the billing department. Had to request an itemized bill 5 times before they sent the correct thing. Had to come here after the local quick care refused to place stiches on the chin of a 4 yo because he was "so young." Smh

La Shop
La Shop
1
2 days ago

Terrible experience when I tried to transfer my son to a different Hospital. When I tried to switch my son's Doctor, basically transfer him to another hospital, Dr. Maria C. Velez-Yanguas called Child Protection Services on me because I didn't get her his transfer papers fast enough. Very Fake and disingenuous woman. She instructed Children's Hospital Social Worker, Melanie Lepine, to call the Child Protection Services on me even after I had the new Hospital fax over his release forms. I guess I didn't do it fast enough for her liking. So parents if you have this this Doctor, to avoid unnecessary disturbances, request someone else. Or simply go to another Hospital.

Yaira Demera
Yaira Demera
1
2 days ago

My child is 8 months old and has had an ear infection for the past three weeks. We have tried three different antibiotics in the last three weeks and nothing has helped. I went to his PCP and was referred to Dr. Hagmann for an evaluation. He is a great doctor and I would have given him five stars if it weren't for Tiffany, his secretary. I tried calling to schedule surgery for my child and Tiffany told me she would call me back within the next couple of days. Today, I did what any other concerned parent would do and tried calling again to see if I could schedule the surgery. I then had my mother, who so happens to work at a local pediatrician, call and schedule the surgery. She left a message and tried calling again when Tiffany finally picked up. She said the office was overwhelmed and to not expect any appointments for surgery until the end of June and the hung up in the middle of the conversation. P.S. Tiffany, when speaking to concerned mothers please try to put yourself in their shoes and show compassion. I also wanted to let you know that I also work at a doctor's office, I know the stress of working with patients but it's not right to let out your frustration to a parent who is just trying to take care of their young one.

Val E
Val E
5
2 days ago

In March 2001, before the hurricanes, my daughter was 5yo at the time and was flown in from Many, La. We had to drive due to insurance. Dr. Tilton was one of the drs that tended to my daughter. Dr Tilton is excellent along with the others. The medical staff was very caring. The hospital was clean and the cafeteria food was good. My daughter had encephalitis. With the treatment received she has moderate learning disability and short term memory loss. She struggles but she is still here. Thanks to Fr Seelos and the team at Childrens. I am forever thankful to them all.



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