Children's National Medical Center, Washington DC, USA, April 2024

Very extraordinary nurses and doctors very appealing people,kind ,generous and willin to help with any problems and make your stay tolerable. They are awesome!!! Am so grateful for all the kind gestire towards my daughter and my family while we currently staying in there at the moment.

Children's National is the best hospital for children in the nation. The atmosphere just breeds a sense of care and safety of the children and family. The colors are vibrant, doctors and nurses are nice, the organization seeks excellence and believe in compassion and commitment. The hospital is beautiful the medical equipment is state of art and the dedication to care for children is a priority to all that that works there. Can not find a better hospital in the metropolitan area.

Exceptional attentive care, informative and constantly kept up to date on your child's condition. Great team approach including all disciplines weighing in for the best course of action to take for the well being of your child. Many healthy choices to choose from in cafeteria. If you appear lost, many employees offer to direct you to the correct floor, room, elevator, etc. even to the point of taking you there.

This is unbelievable! We tried to make an appointment for my son's speech assessment- and I was on the line for hours. Finally we made an appointment-after trying for several days and being transferred here and there. The doctor Was kind and nice! But this call center they have is so unbelievable. First of all it always goes to wrong lines-and it will answer I don't know who transferred you here but you need to call to that location. I asked the lady can you give the number-she said she does not know. She was very unhelpful and aggressive so I could not take her, I did hang up my phone. And she calls me back from +11005600 number and scolds me for me being rude and hanging up my phone on her-and she hangs up! Is she there to scold people whoever calls. Obviously I was not there to hear her unkind voice and aggressive answers longer that a second.

My daughter was treated here for cancer. Although it's very easy to get lost here the staff helped a lot to get you where you need to go. There were days when I couldn't get there so the doctors called for updates and even included me in their rounds. They also informed me when my ex husband was trying to make decisions behind my back. They took both of our inputs into account.

We had such a pleasant experience here today in the Fetal Medicine Institute. Everyone we spoke with was so kind and helpful. The medical team we met with made sure to answer all of our questions and never seemed in a hurry. They were happy to explain anything we were confused by. Our wonderful laison Michelle brought us to our appointment, validated our parking and even brought my boyfriend coffee. Not to mention that the building is beautiful— brightly colored, with children’s art all over the walls. It was very inviting. We will definitely be bringing our son here if we ever have the need.

My daughter was admitted overnight for migraines and we could not have gotten better care. The nurse who set up our room took as good care of us parents as she did my daughter. Every step of the way - from walking in the ER to getting discharged the next day - we encountered kindness, caring and incredible knowledge. Everyone was incredibly professional and I felt like we couldn't have gotten better treatment elsewhere. Thanks Children's for an amazing experience in what was a scary time for my family.

We had a very positive hospital stay at Children’s National with my special needs teenage son. The surgery went very well and the surgery staff and Child Life staff were wonderful and very attentive to my son, who was very scared. The hospital staff, to include his nurses, were also very caring and helpful during our entire stay. We were on the fifth floor and I felt that the hospital room, cleanliness, and services for parents were excellent. I would like to especially thank Morgan, Erica, Maria and Lindz for taking good care of my son. My only complaint was that the cafeteria food was very limited on weekends.

We were so fortunate to have an amazing experience with this place. Everyone we encountered was so warm, caring and friendly, especially to our scared 5 year old girl. The doctors (particularly Dr. Krill!) put her at ease when she had to go for some extensive testing for her bladder issues. They go above and beyond every time we come and I so appreciate how communicative they are with us every step of the way. We feel blessed to live so close to such a world class operation!

The hospital and its service are great; however, they have the most unprofessional and worst billing department. For two consecutive visits of my daughter they created two patient accounts and could not locate/reconcile a simple payment that I paid on time in more than four months! It made us so frustrated that how come in this modern technology century a standard hospital in the heart of D.C. has such inexperienced and horrible billing department. Suggestion to customers: make sure you check with their billing section and front desk in advance by getting a copy of your child’s info, verify it yourself prior to any service, as they will give you hard time later by their unprofessional communication for something that is not entirely your fault. I wish I could give them less than one star! I hope anyone from their higher management would be able to read this review and I would be more than happy to discuss with them in details.