Cleveland Medical Center, Cleveland, USA, May 2024

Good service there! The doctor gave me complete understanding of my problem!

I love my hospital. Form blood work to all departments I’ve been to. Everyone wants yo help. My only complaints is I can’t get my tests to load to my patient portal. As a transplant patient I very much want my doctors to sign off on my info. Thanks

Physicians very good. Community Hospitals as well. Calling UH Cleveland is an exercise in futility, Calls drop, no one answers, their voice mail fails, and they say they will callback within a window of three hours on a day and time of their choosing, Good luck if you work.

Best hospital in Cleveland. Doctors, Nurses and staff are all so friendly and try their best in helping people. The staff who work at scheduling are a bit rude and feel over worked I believe. But hands down best care you can possibly get in a hospital.

Everything I have had done for my health has been perfect through UH. I wouldn’t go anywhere else. Plus, Dr Chang my oncologist is extraordinary and and am blessed to have him.

Dr Sanchez and staff were wonderful, down to earth and very easy to talk to. Was nervous about seeing transplant surgeon but upon meeting him and his staff he is a wonderful, intelligent, and helpful Doctor and very deserving of his excellent reputation. Thank you university hospital in Cleveland and thank you Dr Yurich for sending me to such a caring place.

Worst emergency room EVER! Ignored all night and no one is even around. I have never been in an ER this long for a relatively minor injury (broken arm) 8 hours so far. 2 hours waiting for an X-ray, over 2 hours for results. Pain meds ordered, never got any.

The way they do things is ridiculous!My father was sent to the ER by his doctor for concerns over double vision. They admitted him & for 10 hrs we were on pins and needles because they did scans and thought he had a blood clot behind his eye. After an MRI and waiting hours for results they inform us that he's fine, has no clot & can go home. I have never seen such inept bedside manner before, making ppl scared and worried over a serious health scare for that many hours is insane. Add to that they all seem to think the evening hours are for hanging out and social hour. For 10 hrs my poor father wasn't allowed to eat or have more than a few sips of water. No one knew anything or would keep saying they 'made a call and would hear something in a bit'. Meanwhile, they're openly complaining about other patients. His call button wasn't even plugged in, so if something serious had happened to him, and we hadn't been there, he wouldn't have had help. This is why I go to Cleveland Clinic!

It’s definitely not the worst atmosphere here, but the receptionists there can be very rude and seem not enjoy anyone’s presence. But the nurses and doctors are very gentle and nice.

When you operate a hospital system in the city with the Cleveland Clinic, you have to be good. University Hospitals is as good as it gets when it comes to hospital systems. The doctors and nurses are generally knowledgeable & courteous. Like good teachers making good schools, good professionals in hospitals make the hospital great. In Cleveland, UH is generally regarded as the more friendly hospital system. It is also regularly rated very highly in most departments by U.S. News & World Report. This especially applies to UH Rainbow Babies and Children’s Hospital. For me, the best thing to do is to first look into the doctor you are choosing, no matter which hospital system he or she is affiliated with and second look for hospital with a strong department for the medical condition you’re concerned about. My guess is UH will probably fit the bill.

I have insurance, I paid my bill knowing I was charged for service that were not preformed. I spent 48 mins and transferred a total of 5 times on my last call to billing. I requested an Itemized bill have yet to receive. I was in Cleveland on vacation. Worst hospital, long wait time on billing question or concerns. Be prepared to spend countless hours sorting out billing. Mind you it was for Urgent Care, not an emergency or surgery. God bless Cleveland. Hope y'all have other choose when it comes to medical care.