One Barnes Jewish Hospital, St Louis, USA, May 2024

Staff is terrible. Spouse had to ask for nausea medication 3 times over an hour before it was finally given. Then sitting in waiting room waiting for surgery that was supposed to be at 2:40 and was finally taken back at 4pm. Family pagers are worthless and don't work! Help desk staff is rude? Will be asking Dr if he goes to another hospital for next procedure or will be going to another Dr. To think we drove 250 miles to be treated like we were is appalling!

My husband has been going to Barnes Jewish for 3 years now to Interventional. They deal with the clotting issues in his veins. Dr. Vedantham is the best there is.in the world! So is his Nurse Neitters, whom we couldnt survive without, literally. Have her on speed dial since we live 3 hours away. By far the best and most knowledgeable place I know and we have been all over for my husband. Don't know much about other staff over the Hospital but I'm willing to bet they also go above and beyond for their patients! Give this Hospital a 5 star Rating for sure! They are literally saving my husband's life...God Bless and Make Beautiful Memories!

This was the most unsanitary hospital I have ever been in! I don't know how they keep from being shut down. They keep forgetting to continue my son's orders from day to day. That was very important considering he has a high grade level 4 malignant glioblastoma brain tumor! He had to have continuous steriod and anti seizure meds and we had to keep inquiring why he didn't get his dose day after day! Not impressed!

I have been monitored for over 15 yrs while on the transplant waiting list. Throughout these many years, I have found every employee from the doctors to the parking attendants to be the most professional & caring people one could want. I highly recommend them for anyone battling a debillitating disease to seek treatment there! I live in a neighboring state and drive or fly to get there. They are THAT GOOD!

HORRIBLE hospital for kidney transplant! They often look for reasons to DENY you just to be MEAN! SLU is awful too. Best to go out of state for kidney transplant.

I was dissatisfied with the way we're treat by the administration my husband had surgery on Tuesday and spent two night in icu you on Thursday 8/2 he was moved to room 7569 then on Friday 8/3 a new patient was put in his room and they didn't like the idea of a roommate so they requested a private room so instead of moving the new patient in another room they move my husband instead even though my husband was in the room first I realized that the new patients parents paid extra for the private room and that's fine but I heard a nurse and doctor told them it maybe the next day before that could happen but then all of a sudden my husband was moved to the room next door we asked if we could pay extra for a private room too and was told they didn't have one but yet I see empty room on the floor if I'd of known we were going to get kicked out of our room for the new patient then I would of gladly paid the money out first I just didn't know that you could and that would happen to us so now I'm disappointed with the way it happened I thought we would be treated better then that and not only that it happened at 9:00 pm when my husband was sleeping even his nurse thought that wasn't right but I know it wasn't up to her she was only doing her job I guess it's not about the patient but the all might dollar I never thought Barnes would be like that !

Outstanding hospital with easy and affordable parking, amazing staff, and spectacular care. The hospital is so beautiful and is a great place to be at, whether you are a patient, employee, or a visitor. Amazing views from rooms. The only thing to complain about is the poor communication between nurses/doctors/staff members. Seemed that they weren't very communicative with each other.

I’ve got to say NEVER I MEAN NEVER GO TO BARNES ER. 6 hours. 6 HOURS. Hadn’t seen doc. Did manage to get lab drawn. Guy PUT in iv needle. When lab being drawn. Hubby came back out. I told him that iv needle NOT IN VEIN. I’m a nurse I know what a good IV site looks like U could tell the guy flushed needle with a small amt of saline and it puffed right up. Which means it was NEVER in the correct place. Later we told a nurse she flushed and said nope not in a vein. So what guy did was he knew he had to put one in He just didn’t care it wasn’t in a vein. Wow. Really professional. They told us at least another hour. We said 6 hours long enough. So when leaving to get car. Went up to 2 big security guards behind the desk said Need my parking ticket validated they said need discharge paper. I said we don’t have them. He says forget it. AT which time I got pretty loud and said we were here 6 hours that’s long enough. Now picture this. The third big security guy jumped right up to join the other two big guys to face me. ARE YOU KIDDING ME Told them we’d never coming back there they said “good” lol. I’m sure they got that response from a class on how to deal with the public in a professional way. LOSERS the whole problem is the triage We did the right thing we went to our primary who told us to go there she did not have direct admit privileges or he would have been a direct admit He had been hospitalized 2 times in last couple months for sepsis with no answers so primary thought Barnes could figure Out For those patients with an acute problem who have tried office visit should be put on the list first before 99% of the patient who use ER for office visits we were there short time saw triage nurse then it took over 2 hours to get registered Then another hour before the guy took him back to be labs and put in the bad IV and leave it in In those 2 hours saw only 3 people called back for labs This is a big hospital can not figure out y they don’t staff enough ER docs to handle these patients From the reviews this is an every day experience AGAIN WILL NEVER GO THERE they r chasing away patients who have insurance Not good business

Bad experience! I drove my husband 2 1/2 hours because I heard Barnes was a good professional place to get help. Our hometown did not have the services to help my husband that is why we made this trip to Barnes Hospital ER. The ER was very small and smelled like wet dog. I was very disappointed in the way the personnel treated us and the services was not professional at all. The gentleman that was checking my husband in kept his back towards us while asking questions. Very rude. My husband was having problems walking and in extruciating pain and we waited over four hours and never was called back to see a doctor. Never got the help my husband badly needed. I will never recommend this hospital to anyone.

I haven’t been to a hospital yet where the staff has been so wonderful and compassionate. My loved one was flown here for emergency neurosurgery. When the surgeon Dr. Albert Kim came and briefed us on the surgery we could tell that he was extremely invested in his work. This man was so brilliant and so humble. We couldn’t have wished for a better person to do this job. I cannot stress how amazing and this man was. The rest of the staff were upbeat, helpful, and compassionate. We trusted them completely with the care of our loved one. I’ve been to this hospital a few times and my experience has always been five stars.