Garcia Honda Albuquerque
#90 in USA
#12 in Albuquerque
Autobody Parts
- 8301 Lomas Blvd NE, Albuquerque, NM 87110
Company Description
Get to Know Our New Honda Dealership, Serving Albuquerque, Rio Rancho, Bernalillo and Santa Fe. If there's one thing we want everyone to know it's that at Garcia Honda we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Honda vehicle of your dreams to the day you want to trade it in.
Review & Rating
I was scheduled on February 13th 2019 for 4 different recalls which is pretty odd for a vehicle that has been produced last 5 years. (2015 odyssey). I was told they will perform all 4 recalls in one appointment and later on I got an update that was stating they did not have the necessary part in stock. How professional?? Honestly this was not a big deal until I find out they uninstalled my toddlers seat and just sat back without latches secured. Can you imagine if I did not find out and have my kid in that seat and get involved to an accident? That seat could fly to my wife’s neck to towards the front row. They sent me an email was saying they will contact me in order to fix the issue but still no one did. So I decided to give this review. I hope this never happens again to others.
Great Service Team ! Scheduled a recall service as well as a 100,000 mile service, tuneup, transmission, and coolant service. As the work was being performed, Tim kept me up to date as I was at a conference in ABQ for two days. Although work was promised on second morning, the crew had trouble sealing the timing cover gasket. Although they could have just put some silicone gasket sealer in the spot (which would have worn off in a year or so), Tim had staff re-pull the cover and re-install seal. This is professionalism. Although this meant another 2-3 hour wait, which Tim gave me a loaner to get lunch, the work was done properly and professionally. Thanks Tim. Keep up the great work. This coming from a transactional attorney.
I purchased a used Honda from another dealer and the lug nut key was missing. I came into the service department at 5pm and was greeted by Raymond, who helped me find what I needed. The gentlemen in the service and parts departments were able to remove the old locking nuts and helped me get a new set with a shiny new key. Garcia is several miles out of my way, however I will return to this dealership for service and maintenance on my vehicle. Thank you!
We bought two cars from Garcia Honda and we had a very pleasant experience. Garcia was the only dealership in Albuquerque/Santa Fe Area to give us a quote over email (Nate Armstrong was very helpful) and willing to actually sell some cars. At the dealership we worked with Manny Merryman who was extremely helpful and knowledgeable. He even came the next day to pick me up from home so I can get my new car. There was no pressure and everybody we dealt with was very friendly and courteous. We highly recommend Garcia Honda, and I appreciate their willingness to be flexible and adapt to the needs of their customers.
Just bought a brand new 2018 Honda accord. The sales team was awesome!! they got me a lower interest then any where else in town and got me approved for half of what every where else wanted! cant wait to buy my next car from the Garcia automotive group!!
Looking at new/used civic and it's a beautiful car. The dealership is doing a great job of getting my business.
Manny greeted us as soon as we entered the dealership, understood quickly our needs, and brought up the car that we ended up buying. He drove the car first and demonstrated its features. To my surprise, he touched on every function that matters to me now that I am driving the car, and he explained so well that I was able to recall each function easily when I needed them. It was my best car buying experience ever.
From the very moment I stepped into Garcia Honda, I was treated with an atmosphere of family and willingness to please the customer. Mike, the sales manager, assured that I was taken care of with the inclusion of babysitting my kids while I was completing the buying process and having my wife approve the purchase. His sales team, especially Steven Baca are professionals and knowledgeable to answer any questions regarding every facet of the buying experience. Starting with the initial interview to financing, they did not put the typical full court press of high-pressure sales tactics one might find at most dealerships. I would recommend the sales team at Garcia Honda for all of your Honda needs including parts and service. They have earned my repeat business and I assure they will yours.
Very helpful and go out of their way for the customer. I am in town for work for a month and they took paperwork to my wife in northern New Mexico for her to sign. Tristan was the person I worked with the most and she was great.
John Silva is truthful, WOW! We bought a much needed prowled Toyota Tacoma truck and Nate worked with us to make it affordable. John is a valley man, one of us, he knew about alfalfa, goats and farms. I absolutely recommend this place for honesty! Work with and affordable! It took Forever, but it always does for paperwork!
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