Company Description
Since Grady first opened in 1892, we have continually reinvented ourselves to meet the region’s evolving medical needs. In the 1890s, that meant providing the same quality of care for rich and poor, black and white. In the 1920s, it meant performing Georgia’s first open-heart surgery. In 2013, it meant creating the first neurological surgical suite within a dedicated stroke center to remove blood clots from the brains of stroke victims. Tomorrow, it will be something we can barely imagine.
Review & Rating
WORST "SERVICE." What kind of hospital institutes, AS POLICY, such insane red tape before it will treat pain & suffering??? Deets: Wife had a mysterious eye infection that was very painful. Urgent care couldn't deal with it and said to see a specialist. Called Grady, waited on hold for half a millennium and then was informed that Grady would not allow us to make an appointment without a referral (we had one on paper), which had to be faxed to a special number (who still uses fax?). Then, after they receive the fax, we were told we should wait 8 to 10 days and then call to make an appointment. When I politely asked about a more immediate option—since the condition was worsening, there is a great deal of pain, etc. —received the rude retort: "Sorry, that is our procedure" (the tone was clearly, "if you don't like it, kiss my ass").
Be prepared for extremely long wait and slow service...appointment was scheduled for 1:30 and appearently they were 2 hours behind. Last visit lasted 3 hours
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