Springs Automotive Group

Emma Landress

UK

5

2 days ago

Just went in to get my VIN verified on a car I bought in FL and was in and out in about 5 minutes! Thanks for all the help guys! ☺️

Maurice Woodley

UK

5

2 days ago

Recently purchased Subaru WRX. Very smooth process around their closing time. Highly recommend! From the test drive to financing to removing vinyl. Would refer others to this location. Tim and Johnny were great!

Sonja Mcconnell

UK

1

2 days ago

They did not look this car over at all before putting it on the lot despite saying they did. Was in the shop the first week, for a week, with broken front drive shaft, broken diff mount, cracked sept belt, water pump leaking, and a bad battery two weeks later. They did repair these issues since they were within 30 days but this vehicle I paid 10,000 for is continuing to have issues a few days past the 30 day warranty. It leaks inside and the brakes are now needing work. I am about to drive 1600 miles with young kids and I cannot trust this vehicle. They were originally asking 11,900 for this 2011 Jeep without their shop techs ever looking it over. Don’t ever buy from a used car dealer that does not offer longer warranty than 30 days. If you are looking for used cars, go to the larger dealerships that offer real warranties and their techs truly look the cars over before putting them on the lot. There has been so many issues with this Jeep that I cannot feel safe driving with my kids as we move out of state. After the first few days of seeing all the issues, I took it to a four wheel drive place I’ve had work done before, and told them to look it over but I was having the dealership do the work since I had 30 days. So, they had nothing to gain or lose by telling me I needed something fixed that was not really broke. They diagnosed everything above but also the ball joints being really worn. Springs Automotive said they were fine and would not replace them. Since they missed all the issues the first time, this has left me not trusting them at all. This is a safety issue and therefore I have to pay someone else 900 or more to replace them. I rarely ever leave reviews but there is little protection for people when buying used cars except to read reviews and buy from the dealerships who will give longer warranties.

Dan Gray

UK

5

2 days ago

They made the process as painless as possible. Friendly staff, decent selection of cars for being a relatively small dealer. Would recommend.

Susie Clark

UK

5

2 days ago

Estevan made the experience as painless as car buying could be. We had our rambunctious 17 month old son with us so we were a little difficult to deal with but that didn't phase anyone. There's two locations and we travelled back and forth between the two. Negotiations were straight forward and no haggling. We'll recommend you all. Thanks.

Ashley Jones

UK

5

2 days ago

The staff was great and very polite. I am very pleased by Adam shotwell he answered all my questions and very respectful. Come to this place if you are looking for a great business to get a car or any other services you need I bet you'll be well pleased.

Sabrina Bland

UK

5

2 days ago

Adam and Johnnie helped us getting into a car that was reasonable for us and our needs! All around great family oriented business, that cares about there customers! I will without question recommend them to everyone i know! Thank you guys for everything!

Rosa Regalado

UK

1

2 days ago

I do not recommended this location. I was looking at cars and was interested in one. I left money to hold the car. I decided i did not want that car. I have been waiting for my refund for almost 2 weeks. Everytine i go there they claim the owner is not there. Do not leave money because u will not get it back. I wanted to trade my paid off Harley Davidson that valued at 8000.00 they only was offering me 1000.00

wendy dickson

UK

5

2 days ago

Steve was super nice and led us to Adam as our salesman. Adam listened to my son's needs (as a first car buyer) and introduced him to the perfect car. The financing was quick and easy. Thanks!!!

Ariel Kavanagh

UK

5

2 days ago

Just bought my first car from this dealership. Johnny in sales was amazing. He was so kind and no pressure and truly counseled me on the car I was looking at. I highly recommend working with him. He truly just wants to help you find the right car. Ask for Johnny in sales! Johnny in finance was also great to work with. Super transparent and due to me being nervous he explained every form I had to sign which I really appreciated! They totally understood how nervous I was and went the extra time to make me feel at ease. Thanks for a great first experience buying my own car! Got the CRV I’ve been dreaming of since high school!

Danny S

UK

5

2 days ago

This is a follow up to my initial review. First off the car is perfect. The customer service here is top of the line. The staff is knowledgeable and friendly. I was honestly surprised to receive a courtesy follow up call from Joe today just to see how everything was going. That's the kind or customer service you just don't see anymore these days. I strongly recommend this dealership. Next time I'm in the market, I will be returning here. I gave 5 stars only because it wouldn't let me give 10.