TLC Rents - Event & Tent Rental
#62 in Atlanta
Wedding Equip Rental
- 1570 Southland Circle NW, Atlanta, GA 30318
Company Description
TLC Rents has a unique offering of party rental inventory including chairs, tables, linens, tents, china and more. TLC Rents is constantly growing and changing. We look forward to serving you and offering creative and innovative solutions for all your event & wedding planning needs.
Review & Rating
The worst experience ever..extremely inconvenient the young lady Sharla did not tell me I aa the cardholder needed to be present to pick up my rentals completely ruined my event and my day to have to stop and go show my credit card..they should really update their technology and staff
Made renting very easy!
Ok, so I kinda wanna take a star away for their hours (M-F 9-5/Sat 10-1) and theyre also in a very busy area, near Howell Mill. But overall I was pretty satisfied. I placed my order on a Tuesday for a Friday pickup, but couldnt leave work in time so they pushed me back to Saturday. The entire process was quick and easy, albeit i only ordered 10 chairs, but for less than $15 i got the 10 chairs for 3 days and they were insured. Everyone was so sweet and the set up inside is beautiful. Definitely my go to place from now on.
My experience with TLC rents was very professional and I was very pleased with products I rented. Mike Gonzales was very helpful with planning and always available to answer any concerns. My event was absolutely fabulous and I received so many compliments from guests. The only reason I did not give 5 stars is the dance could use some updating. I would recommend TLC to my friends and family for future events.
The plate had a tiny tiny chip on it and they charged me $24 that is just outrageous I would never ever go back there again
After a "not great" first experience with TLC Rents - they took my complaints seriously and reacted pretty quickly and gave me excellent customer service. The pricing was fair and competitive, the rental items were of good quality, the delivery was on time, the crews were polite and professional and fast. We are very happy that we decided to give TLC the opportunity to show that our first impression was most definitely an exception and not the rule of their customer service.
They were quite helpful and very efficient. They have products to assist you with all of your event needs!! The staff was awesome and so friendly!! I highly recommend them!!
I have never experienced poor customer service ever in over 10 years of being in media and event planning. I literally just ended a call with this company's office manager LOLA who was extremely rude, over-talked me when I expressed my concern, and hung up on a call between myself and my bank's investigator due to I did not receive products ordered. Instead of rectifying the situation, I was accused of lying and informed I should have known my items were not going to be delivered due to my amount. I plan MANY events and have recommended MANY of my clients, some being celebrity, to this venue due to my first experience was better compared to this. I am trying to avoid my legal department from getting involved as I am a business owner and know how it goes when dealing with customers. I feel as if I was mistreated over a simple misunderstanding their staff will not admit to.
Amazing selection!! Staff was awesome. They are really a one stop shop for all your event needs!
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