Lighthouse Guild, New York, USA, May 2024

Company Description

Lighthouse Guild is the leading not-for-profit vision + healthcare organization, with a long-standing heritage of addressing the needs of people who are blind or visually impaired, including those with multiple disabilities or chronic medical conditions. Through the integration of vision + healthcare services and the expansion of access through education and community outreach, our innovative and comprehensive approach helps people achieve and maintain the highest possible level of function and independence.

Review & Rating

Lighthouse Guild NYC Is one of the best Healthcare for the blind in New York City, NY. Their vision & healthcare services heling peoples who are blind with multiple disabilites. Highly Recommended!!

Would have gave 5 stars but when you call your on hold for so... long.... OMG it really tries your patients. Talking about the clinic part. When you leave a message you never get called back. If doctors are wondering why they have so much free time? It may be because of all the patience calls that are either dropped, unanswered and when you do speak to some one after calling 30 times they are always in a rush. Then when you make an appointment its in a week or two.... I thought you guys were busy? oh.. I also experience the call picked up and hang up soooo many times. :( this can make you so mad to give two stars but when I see a Doc they take care of you real good. You guys cant be perfect but you can get who ever answers the phones some training and stop dropping calls. :) Best of luck getting them to stop :(

Probably the most thorough eye exam I've ever received. There's nothing worse than feeling rushed when you can't tell if "This?" is any better than "Or this?". Got my retinas checked and according to Dr. Zimmerman, they are lovely. Might be the most photogenic part of me. The receptionists were great, the on premises eyeglass shop even better. This is the best medical service my craptastic insurance has ever covered. The staff made a go at trying to get my lenses replaced in my old frames, but my insurance in all its money wasting wisdom, nixed that. Oh well. When I returned months later to pick them up they returned better that I'd left them. Tightening the arms was a nice touch.

The worst company ever. Totally doesnt care about its employers. We have to work during the winter storm, when everything is closed in the city. Its just dangerous to be in the city, right now. Many people and clients call us with totally dissatisfied service! Just very bad! Im out. Lots of monkey business, as well

Lighthouse Guild

Company Description

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