Rady Children's Hospital
#98 in USA
#24 in San Diego
Others Services
- Children's Way, San Diego, CA 92123
Company Description
Rady Children’s Hospital-San Diego is the region’s pediatric medical center serving San Diego, Imperial and southern Riverside counties. To restore, sustain and enhance the health and developmental potential of children through excellence in care, education, research, and advocacy We will be a leader, recognized nationally and internationally, for excellence in patient care, education, research, and advocacy.
Review & Rating
We were transported by helicopter due to my son's extreme fracture of the femur. We were greeted with an experienced ER staff who quickly evaluated my son from head to toe. After evaluation and many x-rays they carefully transported him where he waited for surgery. The nurses were caring, attentive and able to decrease his pain levels. When transported to surgery the staff and doctors made this traumatic event bearable. The hardest part was waiting for him to come out of surgery and leaving the hospital as being moved from bed, to wheelchair to vehicle was excruciating for him. The food was a 3 star, however care a 5 star! Many thanks to Rady's staff, we appreciate you so much!
I’ve been coming to audiology for the past 6 months for my son’s hearing loss, and while I have been happy with the audiologists and ENT docs, I have been deeply disappointed with basically every other aspect of my experience here. Scheduling is consistently hard to get ahold of, medical records is VERY inconvenient to gain access (in person ONLY!!?). Also, no free parking anywhere, and it is difficult to find proper directions to specific departments as the campus is spread out and constantly changing. Rady’s should pay more attention to what patients and parents require when visiting their facility by providing clear directions, convenient FREE parking, or at least helpful, friendly staff. Customer service has unfortunately been very hard to find here. I’ll be going using Loma Linda in the future.
We were on vacation in San Diego, when we had to visit with our 3 year old son. Thankfully Rady Children's Hospital was close by. We were there 2.5 hours start to finish. Everyone we worked with from the front desk to the nursing staff, doctors and radiologists were wonderful! They were kind, spoke directly to our son to explain what to expect and went out of their way to get us what we needed for our trip home. While its never ideal to have to visit the ER especially with a child, we were grateful to be so close to such an amazing facility. When visiting with a dr when we returned home, I was told that she studied under alot of doctors who worked at Rady and that we couldn't have been in better hands! We are so thankful for the staff that made our visit just a little easier. Sandi and Rich Langtry
I wanted to give this hospital 5 stars, there was so much good here. But at the end of our experience, as my five year old grandson lay dying for 24 hours in the hospital, his oncologist, Jennifer Elster, never bothered to as much as offer her condolences (she was there and we had her paged twice). He was her patient. Four days later we are sitting here at the Ronald McDonald House with such grief and heavy hearts...and we are left wondering, why didn't his doctor, who was at the hospital that day, who we had paged, who knew he lay dying, never bother to offer her condolences. That would have made all the difference in our experience. I guess he was dying. She just didn't care.
Terrible experience. The staff were rude and complaining about being busy. It was very busy but that’s not my fault. Our health insurance is very expensive and the ER copay is very high. Clearly they get a lot of people abusing the ER with non-emergencies. They need to do something about those people so real emergencies can get the attention they need. The staff are behind thick glass and had 2 phones for everyone to use. Talk about spreading germs. The place looked disgusting, like something from the third world. I have no doubt that Radys has some great specialists but the ER is a disgrace. They can’t wait to get you out, once they’ve gotten your copay.
The security at check in and his assistant very rude. My nieces just got hit by a scooter at sea port village and I came down to see how she’s doing, the security and the assistant where not letting me in when I got the green light to go see her from the front desk. The security and his assistant went out of there way to make sure I can’t see my niece to know how bad she is.. the security and his assistant names are Vicki and Stephen guerin very bad people
This is the place to bring your sick children not to other hospitals were they might catch adult germ/sickness. Your child might have to be sent here if they need more medical attention anyways why make 2 stops. Have been bringing my children and grandchildren here. N will continue to recomend Rady Children's Hospital to anyone with children.
The best place to be around for parents and child. Seeing others and thier sick ones helps kids to appreciate thier situations knowing it could be a lot worse. Good bonding and sharing time for adults just to know you are in the same boat. I appreciate the faculty and God bless everyone for making this place not so hospital like and comfortable for the little ones and parents too! Thank you from the bottom of my heart.
Help is always available and the hospital is well known all over California to be the best one to take your children when they are sick. Best care available. No doubt! They have come through so many times, I cant begin to thank them for they have done!! Best hospital for kids ever!!!!
This review is for the customer representative. When I asked whether my Insurance is excepted at the hospital or not...she got angry and told me "go check with your insurance company" in rude tone. You would assume them to be with calming tone and gentle since they are getting calls from worried parents mostly. But this lady (Eva if I heard correctly) was very rude on the phone.
My son had surgery at this location, I had an amazing experience. The staff and doctors are so nice they are amazing with children and made me feel very Comfortable. The hospital seemed very busy but I was in and out of there I a matter of hours. When I walked in the children’s recovery room , it was silent every child “there was quite a few this day” every child was happy. I was amazed how smooth writhing went. I wish I could give more then a 5 Star! Thank you radys staff you guys are amazing! Also! This hospital is SUPPER CLEAN!!!! I don’t understand why there are reviews of the hospital being dirty
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