Outback Bikes

John DeCotis

UK

1

2 days ago

I had a tire replaced recently. The back wheel was reattached improperly, it rubbed on the frame and the brakes and little tension was put on the chain. Everything went wrong at once, luckily I was moving slowly. I also overpaid for labor that I had to redo myself. I’ll never use outback again. Would not recommend.

Eric Ayers

UK

4

2 days ago

I've been here several times to get bicycles repaired and to buy accessories. I got great help from Corvez to test ride my bicycle last weekend, but when I came back to buy it I waited over 30 minutes on him, then asked to be helped by another salesperson. But even then, apparently new customers and others on the phone were taking precedence over me. I felt a bit slighted and left, I'm not sure if I will try again on a less busy day, I really did like riding that $800 bike. Edit: I did return and got the bike on a less busy day. Now, whenever I need a small adjustment, I get quick attention if I come in on a weekday. Avoid Saturdays if you need assistance or a quick turnaround on service.

Jessica Chew

UK

5

2 days ago

Very friendly and patient service when I came in to buy my helmet and bike lock. The staff member offered to help me get my bike lock mounted onto my bike, which was super useful. Clearly these people all love bikes as well.

Joseph Montalto

UK

5

2 days ago

Very knowledgeable salesgirl and friendly. All employees from the salespeople to the service people were all friendly Excellent selection of bikes. They also serviced my bike while I waited even though they were very busy and did a great job I recommend them highly.

Austin Wells

UK

1

2 days ago

Would highly recommend spending your time and money at another bicycle shop such as Loose Nuts Cycles.

Brian Rasser

UK

5

2 days ago

Pete, Kate, Josie and the entire crew at Outback Bikes are top notch! They always take the time to answer questions about bikes or products that I'm interested in buying without a bunch of high pressure sales tactics. When I'm ready to pull the trigger, they're there and helpful as ever. I've done a few of the shop rides and it's a casual ride and they wait for everyone to make sure someone doesn't get dropped and that everyone makes it back to the shop together. All in all, great helpful folks that will continue to get my business

josh strickland

UK

5

2 days ago

Great bike shop. Always very helpful and friendly staff.

Steven Herron

UK

4

2 days ago

Will be my cool bike shop hangout! Large selection of bikes mostly for tooling around the city but they do have performance bikes and the staff all seemed very knowledgeable. They sell bike shoes but have limited inventory however are more than willing to special order almost any shoe you might need. Josie was helpful and spent a great deal of time with me which was appreciated. It is in the heart of Little Five Points which can be a challenge due to the traffic congestion. It is very laid back so if you're in a hurry it may be a little disappointing. Note: Like most bike shops, they lack any triathlon-related items but will order items for you.

Torrance Wong

UK

4

2 days ago

Stopped by to see if they had a front rack in stock for my bike. Turned out, they had a few styles in their inventory with different mounting options. Employees were very knowledgeable!

Nicole Castellano

UK

5

2 days ago

Outback had everything we needed. We were in an extreme rush and had to call multiple times because we kept realizing we needed more things. We spoke with 3 different people and they were all knowledgable, friendly and helpful as well as extremely patient! They had everything up at the register waiting and rung up - absolutely AMAZING!! If you're looking for an old school bike shop that knows their stuff, which is rare, this is the place! Thank you all so much!!

Adam Leicht

UK

5

2 days ago

Great bike shop owned by people who really care. Went to trade in my old bike, and I got a new one that exceeded my expectations. Also, they have great deals. Best place to go for help!