Promptcare Respiratory

Todd Scslza

UK

1

2 days ago

The rep on the phone was rude and very unprofessional. I like they delivery drivers they are the only reason I'm not gonna change company's. Management needs an overhaul and replace them with caring people.aterall we the client's are sick and some are dying. That's all I'm gonna say.

Christen Hall

UK

1

2 days ago

The customer service in this place is appalling, they put people's lives at risk when supplies are not provided in a timely manner. When you call to find out what is going on, each person is rude and very unfriendly. If I could put zero stars or NEGATIVE I would do so. I suggest that no one works with this establishment, they should be ashamed.

Samantha Plakyda

UK

1

2 days ago

This company is absolutely unreliable! Terrible service! The only helpful employee is my delivery guy. I have an infant who has only been home from the hospital for a few months and every month they send me an incorrect order. I have tried to get my most important supply delivered after hours and I was told that the on call service does not carry any. My son has to go days off of his heart and oxygen monitor due to the companies incompetence. ZERO STARS FOR THIS COMPANY! UNFORTUNATELY I AM NOT ABLE TO POST A REVIEW WITHOUT ANY.

Tatyana Burnett

UK

1

2 days ago

Very discusted with the services . I connot get through to to emergency oncall number .. no one ever picks up the phone .. changing my sons company asap i cant do this .. i would not even give them one star

Sarah Bermudez

UK

1

2 days ago

Very irresponsible, no communication skills and definitely no care for the patient's who use them for supplies. For 8 plus years the same excuses, delays and wrong & incomplete orders month after month. Oh yeah calling PA location not any better. My son's feeding bags are due 10th of the month, no notification and today 1/15/15 5 days later no delivery

Jenny Ahmed

UK

1

2 days ago

I would give them a zero if I could. I feel jacked because the only way to leave a review was to give them one star. I'm forced to deal with these bumbling idiots. My medically fragile granddaughter cannot seem to get her tube feeding formula. First it's being delivered, then overnighted, then it's God knows where, anywhere except where it's supposed to be. No empathy. They don't give a rats ass if you have your supplies or not.

Beth Khatchikian

UK

5

2 days ago

I have been using prompt care approximatley 5 weeks. I am very satisfied with their service for home infusion. The nurse who comes to my home to check my pic line is genuinely concerned with my well being and is friendly and down to earth. They always call to let me know when my shipment is coming, and are on top of getting refills as needed. Prompt care in Clark always returns my calls promptly. When I had an issue with a reaction to my medicine, they called me back before my doctor did, and followed up with me for the next few days. I am highly satisfied with their services.

Cathia Dumay

UK

1

2 days ago

Not satisfied at all with this company everything is a running around .dont provide beds and air mattresses,every month I received wrong enteral feeding I wish I can give less than zero,in process to change.

Vincent Finaldi

UK

5

2 days ago

In my experience, Promptcare is a great company that employs great people. I have gotten to know many of their staff members and the leadserhip team the last couple years when they relocated their corporate office from Clark to New Providence. If you get to know them, they are hyper focused on providing top notch service to their patients.

Damon Finaldi

UK

5

2 days ago

Highly recommended for hospitals, doctors & nurse practitioners if you need a trusted partner in their field.In our experience, Promptcare is a very nice company to work with. They have great support staff in New Providence and King of Prussia and really go above and beyond to service their patients. They are a leader in what they do because their focus is on the end user patient first and foremost.