Corleys Albuquerque Volvo

Robert Spinner

UK

4

2 days ago

Nice easy to access place.

Annie Chavez

UK

5

2 days ago

We had the BEST experience with Corleys Volvo! We had the absolute pleasure of working with George Benavides. He was attentive, had the answer to every question we asked, and really went above and beyond for us. We hope to work with George and Corelys again in the future and HIGHLY recommend that if you are in the market for a new or used vehicle that you go to Corleys and ask for George!

Matias Madrid

UK

1

2 days ago

This place is awful -- terrible, aggressive, money-grubbing service. The staff is despicable and only cares about money. Completely dishonest and incompetent. I would skip these buffoons and order via Volvo; these people don't deserve your money.

Mary James

UK

2

2 days ago

I love the S60 T5 AWD as this is my fifth Volvo. However, the dealership has major issues with thier business office. They have failed to payoff my trade-in after five weeks and made major mistakes on the Lease document - three separate times! No one returns my calls as they appear apathetic to the issues which are a financial burden to pay on a trade-in I no longer have possession of, and liable for paying on an inflated lease payment.. I am tired of hearing the phone answered with "Yes we Can" every time I call, when it is clear to me that " No They Can't".

Paul Schmittle

UK

5

2 days ago

We had a wonderful experience with Corley's Volvo, and it was fantastic working with Rick Patel. He answered all of our questions, never tried to pressure us, and worked with us to get a car that we love. We would highly recommend Corely's and especially Rick.

Tom Lyman

UK

5

2 days ago

We checked out almost every manufacturer in town and after doing so Corley Volvo was the best match for us. The new Volvo models offer exceptional driving comfort, world class safety features, and awesome performance. Finally, our sales consultant, George Benavides, and I mean consultant, and not an in your face constantly closing robot, was awesome. He really knew the car's feature and benefits inside and out. Finally, today's cars are as much "tech" as they are machines. George was totally in command on these "tech" matters and was able to effectively and comfortably educate us. Finally the driver interface ( dials, buttons, touch screen, etc) was very easy to understand. It is super intuitive. The touch screen is like a using a oversize smartphone screen. Hope this helps Tom

Norman Gagne

UK

1

2 days ago

After another driver ran a stop sign and caused damage sufficient for my insurance company to declare my Volvo XC90 (purchased at Corley’s) a total loss, I visited the dealership to consider a newer XC90 in their inventory. I was initially greeted cordially, even given a voucher for a discount in their cafe. I test drove the vehicle with a nice young man and had interest in discussing purchasing it. A manager, I believe his name was Gabriel, became involved. What followed was neither cordial nor professional. The manager began a series of high pressure sales tactics in which he continually made rapid fire changes to his offer all the while pressing me to sign a purchase agreement. During this time he made at least one and perhaps two demonstrably false statements. When he made his “last” offer and I responded that I would like to think about it, he told me that the offer was good only so long as I was in the showroom and would be withdrawn if I left. He abruptly got up and walked away with the written offer in hand without shaking my hand, saying goodbye or offering any other courtesy. I was stunned at the high pressure tactics and at his rudeness. Had we been able to reach a deal it would have been my fourth Volvo purchased from Corley’s. All the rest of my purchase experiences, although they all dated to the dealership’s time on Lomas, were more than satisfactory. As it was, I bought a similar vehicle from another dealership and do not plan to visit Corley’s again. The treatment I received was what one might expect from a fly by night used car dealership on Central in Albuquerque and not from an established dealership selling top brands to discerning customers. This development saddens me as I had previously held the dealership in high regard.

John Peter

UK

1

2 days ago

they provide you with great help when they want to sell you a car but the service dpt is horrible for sure. They definitely lost a client. So disappointing

Mark Newman

UK

5

2 days ago

This is an awesome dealership! The entire staff treated us with the utmost courtesy and professionalism throughout our entire purchase. They were remarkably efficient at providing exactly what we needed in a most polite manor. This dealership's team works so well together to absolutely streamline what can be a cumbersome process. Purchasing from this dealership was a soothing experience. Lyric greeted us at the front door with a warm smile and we ended up closing my deal in a very short period of time. Jeanette was an absolute pleasure to work with in finalizing everything. She is so sweet, she even bought us lunch very unexpectedly and delivered it on a silver platter. No kidding. We will definitely do business with Corleys in the future. A solid 10 out of 10 would be my score.

Cordell Barrett

UK

1

2 days ago

The “yes we can” attitude that they portray at this dealership is all smoke and mirrors. I know that car dealerships are already the low of the low because they will do anything to make a penny. On the sales side it was a pretty decent experience. When it came time for them to following up with me they don’t believe in that I was never called back once in the now 2 months I have been waiting for a license plate. The finance manager is nice but he has said he would follow up and keep me informed multipack times and I have not heard from him once except for when I called him or went there. Then there is lady who I guess does the titles Nicole is her name she has given me by far the worst customer service I have ever experienced in my life. She is quite frankly lazy and all she wants to do is pass the blame to someone else, take responsibility for nothing and do nothing but sit in her cubical all day. So I guess you all just answer the phone “yes we can” but what you all really should be saying is “we don’t care” cuz I have not found one person at this dealership who really cares about the customers. I have been driving Mercedes for years and people would always ask me why I would spend so much more money for a car and this is why if I walk across the street I would have never gotten treated like this. I have been made to feel like everything is such a hassle and a burden for the staff members, last time I checked I’m only asking them to do their job. So if there jobs are such a burden then maybe they should find different ones that are not so difficult because I don’t think people with bad attitudes should be working interacting with customers. I would personally never buy a car from this dealership again mostly because their image is a lie and the customer service is awful.