Company Description
Full Cycle started in 1982 as a Co-Op in the back of a grocery store on Pearl Street. We moved up to The Hill in 1985 and have been there ever since. We opened our Pearl Street shop in 2006. We pride ourselves on having the most knowledgeable and caring staff in town.
Review & Rating
1. Got a bite to eat in the bar\cafe there before setting off. 2. Hired a decent enough Giant full sus. 3. Went on the local trails and had a blast. 4. Job done 🚲
Great shop if you want a new giant bike or just want to drink beer or coffee. They really don't have much other than giant bikes. They will send you to their other store for anything other than trivial work. Four stars mostly for being a bar which shows bike racing.
We just had an incredibly great experience at Full Cycle. I bought a bike off Craigslist, brought it in for new pedals, and literally had the best treatment that I could have imagined as we discovered a few other tune-up needs and quirks with the bike. The mechanics expertise and outstanding customer service is top-of-the-line in the town!
Very helpful staff. Good choice of bikes
Amazing, friendly service. They had my rental bike ready in minutes and put my seat on the bike. One of my tires had a slow leak and when I showed up 5 minutes before closing they didn't hesitate to repair the tire on the spot. Kudos to Jack for providing great customer service.
Best service ever. The staff was inviting and knowledgeable about all things bike related. While my bike was getting tuned, I had a staff member walk me around helping me find the necessities. Then installed them on my bike after it was done.
Was not impressed with the place. Had a bike assembled there. When riding home had issues with various parts not being tightened properly. Stem was very loose and not properly aligned. Fenders were not properly fixed and rattled all over. Best part was hearing the staff loudly talking trash about the bike while I was heading out with it. Apologies for not spending $1K+ on a bike to cruise around the harsh environments of the city of Boulder. Won't be back. Hopefully they hire some people that can get past the fact that some people aren't compelled to spend tons on a bike to putz around town on and are happy that people are paying for service in their shop. Only reason I had my bike "professionally assembled" was for warranty coverage. Didn't need the condescending attitude from the clowns in the shop. Was able to properly adjust everything myself. Whoever runs this place should really think about the optics of a snobby attitude. Rent on Pearl ain't cheap.
I gave a bad review couple days ago for an issues experienced with an employee of this place. Max called me and make it right for me. This is very valuable and important for businesses and I really appreciate he taking care of me. We got a new bike and I'm looking forward to keep doing business with them, we all make mistakes but no many places care about like them. Thank you Max, see you guys soon!
These guys were great. They helped me pick out the perfect bike for me. Great people selling great products. I would 100% recommend.
Best bike shop in Boulder! Jamie is my homegirl, she always knows exactly what I want and need before I even do most days. This is one of the two places I genuinely trust the mechanics to do quality work on my bike - the two Joes in service are the best. They truly care about their customers and aren't afraid to go above and beyond to make sure I'm taken care of. Without fail, Matthew Haus puts a smile on my face with his witty sense of humor. Love this shop. All around great people!
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