Garcia Cadillac of Albuquerque

Sue DeVore

UK

5

2 days ago

Fast and famous in my book. I got to Garcia Cadillac 25 minutes early, Angel, manager, checked me in and Drew Kent, service advisor, checked me out! Fast and famous! I'm one happy customer!

Noel E Norton

UK

5

2 days ago

This dealership has always had a good service dept. And after Garcia took it over, it got even better. Angel, my service rep took excellent care of my car while it was being serviced. He called to give me an update while servicing and a call to let me know it was finished and that someone was on their way to get me to pick it up. After I got there he went over everything that was done to the car. I was extremely satisfied with the treatment of both myself and the car.

Dustin Gorman

UK

4

2 days ago

Went in for an oil change. I showed up at 1pm after talking to the service department only an hour prior. Got in with nobody ahead of me. They gave me a brand new escalade to drive me and my family around while they serviced our car. 5/5 for this visit.. Had to give it a 4 because of bad previous experiences..

Alesia B

UK

4

2 days ago

Everything was good except getting my car vaccum. That never happened.

Vince Vigil

UK

2

2 days ago

I purchased a 2016 Cadillac XTS in 2016. It's been two years now. I'm happy with the car and the sales process although the financial guy at the end of the deal was a bit pushy. He kept trying to sell me additional warranty coverage which I declined. Now I'm being inundated with phone calls and mail offers to purchase warranty coverage. That only means that Garcia Cadillac shares/sells personal/private information. Which also means, no more purchases there. Ive been a customer about 20 years since it was Galles Cadillac. This is the last one tho. So beware that your personal/private information will be shared/sold.

Tom maestas

UK

5

2 days ago

Really good service. Very efficient

Victoria Quintana

UK

5

2 days ago

I recently took my vehicle in to get some maintenance done and the service team was awesome! Not only was the service writer, Jacob, courteous, he took the time to check on me as I waited in the lounge where l also got to talk to the service manager, Todd. Both gentlemen were kind, friendly and professional, which I haven't come across in a long time! My vehicle was done within the hour, with no high price cost and I was out the door promptly! I will definitely be back again!

Pavel Bochev

UK

4

2 days ago

Kevin is a great service advisor. He provided us with clear explanation of the issue and the work to be performed. The only reason I am not giving 5 stars is that the customer waiting area needs some serious updating - it is not what I would expect in a Cadillac service department.

Lewis Lamar

UK

5

2 days ago

Had a huge screw in my tire and they fixed it within 20 minutes with no questions asked. Awesome service.

Callahan Moots

UK

5

2 days ago

Excellent experience at Garcia Cadillac. I called to have my car serviced for a recall and Todd was knowledgeable, attentive and seemed very seasoned in GM service. After a few pone calls and parts ordered, I brought my car in for service and everything couldn’t have gone more smoothly. Jacob at the service counter even reached out to me after I had left the service center when it was time to put my car up on the lift so I could join the mechanics and have a look underneath. Everyone I dealt with was professional, polite and I couldn’t be happier with the overall experience. Will absolutely return.