Review & Rating
Excellent experience working with Tom and the staff at Baltimore Harley. I was pleased with the sales experience and very happy with the final price for the new bike, as well as the value given for my trade. Great communication throughout the buying process. If you come on a weekend you might be lucky enough to take a test ride with Ron, great guy and a great time.
Mark Brown at Harley-Davidson of Baltimore was outstanding to work with on my new purchase of the 48. Mark knew the product inside and out, was patient in answering all of my questions, and was a true professional throughout the entire purchase process. If you're looking to purchase a Harley, definitely stop by and see Mark Brown; he was truly a pleasure to work with.
This place is great! Great product and great customer service! Every time I get there, I feel right at home!!! I've worked with Justin before and words can't describe how honest, patient, and overall pleasant my experience has been. And that goes for everyone there! Professional, fair, and friendly. Look forward to seeing you guys again!!
Very nice dealership and the owner is so down to earth. You would never know who he was unless your were told. My dad and I took a nice ride up to the dealership just to get out on a beautiful day. We got there and they were having pizza and pastries, what a treat! All in all it was a very pleasant experience, always nice to see the newest bikes!
Mark Brown is really great and the parts department .We purchased 2 motorcycles and had family that purchased 3 all from Mark! He is wonderful! Thank you again!
Worked with Justin K and Shawn R on the best deal in the area on a brand new Fat Bob 114. Even worth driving up to Baltimore from Virginia Beach. Super great staff. Excellent demo riders. Top notch customer service. We’ll definitely be back!
Go see Jeremy Lane today! He was great to work with! Down to earth and Really chill! He knew his stuff and will take all the time you need to fit you on the right bike! He didn’t push me into buying a thing and left the control of the sale up to me. Dealership gets 5 stars! Staff 5 stars! Events 5 stars! I even got my license from the dealership a few years back! 1 stop shop! Tell em I sent you 😉
Bought my bike at this dealership, was a perfect experience. I was helped by Justin Knight who listened to exactly what I was looking for and suggested the perfect bike. Communication and help was outstanding. Would 100% buy another bike from them in the future, and would 100% recommend you to do the same if you're looking for a new or used bike. Customer service was perfect! Thanks Justin!!!
Mark is a genuine one of a kind Harley-Davidson expert. Not only did he and his parts department expert (Matt) provide us with expert advice, but we were also able to enjoy the entire purchasing process from start to finish. Mark even took the time on a Sunday to have the new bike delivered to our home in Silver Spring. The memories that were made on that special day will never be forgotten. I would highly recommend HD of Baltimore to any of my friends/family. Job well done!
Jeremy was great! I am a short and petite rider and Jeremy made sure that I got the right bike for me. I had to trade in another bike that was way too large and heavy for me and Jeremy made the experience very simple. Highly recommend!