Review & Rating
Jordin Mendez arrived at the scheduled time. He was pleasant, efficient and got the job done quickly. He answered all my questions and left me feeling good about RBM.
So far professional wise this is yet hands down the best Mercedes Benz Dealership in Georgia, i had some issues in the begining but I've learned that all it takes is communication and i really appreciate Matt Wheeler for being hands on and taking the time out to understand my concerns
RBM of Atlanta does not need your business. Purchased GL 550 through RBM, they also completed all the service on this vehicle. Unfortunately the vehicle was vandalized, I called RBM and they instructed me to take the vehicle to a dealer sponsored collision center which I did 4 weeks ago. Apparently the vehicle is hostage to back order parts and I have been paying for rental car daily. The parts were ordered through RBM, therefore I called RBM requested a loaner vehicle since Mercedes is holding up progress and the vehicle is with a dealer sponsored center, I was told no. There is no end in sight and now the rental car has cost more than the damage. Take your vehicle and money to any of the other Mercedes service centers in the area, RBM doesn't need or want your business.
Samantha B. assisted me with an unusual request for parts, I have never experienced a person willing to go to such lengths to assist a client, MB has a jewel with this client representative!
Yesterday I had not one but two flat tires including my spare. I was so impressed with Jordin Mendez who came to my assistance not once but twice. He is a terrific asset for RBM, polite, solutions oriented and a very nice young man. I was extremely impressed with Jordin and genuinely appreciate his "can do" attitude and much needed assistance. Keep up the great work !!!!!
Gary Carter made the process of buying a new car painless. He treated my entire family with respect, so much so, that he ended up selling us 2 cars within a few weeks. I would highly recommend RBM of Atlanta to anyone looking for a great process, friendly atmosphere, and great Mercedes vehicles.
Great roadside service from Jordin Mendez-he was so prompt, courteous and helpful after I had a flat tire on the weekend. This is the second time he had helped us out and it was a pleasure to see him.
No finer dealer in my experience. Everyone involved was outstanding. Highly recommend Jerry Peek for your salesman--professional, knows his stuff, allows you to take the ball when you choose, listens, works with you, not a dictator. Tim is the most knowledgeable technical expert who is thorough and patient in explaining details of your new purchase. Just a first-class experience the whole way thru.
My car buying experience at RBM of Atlanta exceeded my expectations. From start to finish, Gary Carter’s expertise helped me decide on the perfect Mercedes. I highly recommend buying a Mercedes from RBM of Atlanta. When you arrive at the dealership, ask for Gary Carter. You will be amazed with his knowledge, patience, and personality.
I want to start off by saying I’m grateful for everyone who assisted me while I being my new venture on finding the perfect vehicle. Everyone was so nice and friendly to me and my 8month old son, I didn’t have a baby sitter every time I went up there but the ladies at the front desk was kind enough to watch my son while I went on my test drive. My Sale rep “Gary Carter” is the BEST!!! He was very patient with me an finding the right vehicle. This is my first Benz and I’m proud to say I have one now, thanks to Gary Carter and his staff that help me though this process. I highly recommend this dealership if your looking to ride the best.