Boston Orthopedic Respiratory, Boston, USA, May 2024

Great mom and pop store where people still remember their clients and care about them.

Oustanding service. Very helpful and accommodating. Reasonable rental rates.

My first and will be the last experience with this company. I waited 1.5 hr for their service attendance to come to my clients home to repair her rollator's brakes, which was not functional for her because she is not physically strong enough to lock them- even I struggle with them! He didn't show up and I didn't get a phone call to be notified that he doesn't work after 4:00pm, although our appt was scheduled and confirmed for 4:30 to 6:30. In addition they said they didn't have my contact number, but they had called me a couple days before our appt to confirm that they have received the check and ready to proceed with the visit. When they finally gone out to see my client, their clinician did not make a note of the brakes but said that one of the wheels were loose, he left the house and I didnt get a call to follow up. My client wheel then fell out the next day and luckily she was with someone when that happened. On my next call, to find out why her brakes are still not functional, they told me that they have the parts for the wheel and there was no mentioning of the brakes on the report - 2 weeks later! And then told me that the first visit was only an evaluation, no actual service was to be done - this was not mentioned when I called to schedule our first appt.

Fast delivery, great prices and excellent service! 5 stars! Highly recommended!

Great place. I rented out a knee walker after I tweested my ankle. Personal was very helpful and gave me some advises. Prices are cheaper than in other Boston area stores.

My family and I would like to thank you for allowing us to rent a wheelchair for Saturday to take my sister Beth Albertson to Cape Cod to see a lighthouse one more time before she passes away from ovarian cancer. She was so excited. It was so great to make this dream come true for her and if it wasn't for your company allowing the rental her dream to come close to a lighthouse would not have been possible. Thank You The Albertson, Dupont Families. I have posted a photo of Beth next to the Lighthouse on this page.

I rented a heavy duty mobile scooter for business during the week of June 18, 2017. The scooter was waiting for me at the Southbridge Hotel on that Sunday and it worked perfectly during the whole trip. The staff was friendly and they even e-mailed me my receipt. I will use them again!

I cannot say enough good about this company and my experience with them. I walked into my Ortho's office in a walking cast and was unexpectedly put in a hard cast and told NOT to put any weight on my ankle. I needed a wheelchair immediately in order to move about my home that evening. Margaret answered and worked magic to get me the wheelchair which arrived as she promised that evening. I thank her team for the up and above customer service. Excellent!

Boston Orthopedic Respiratory

Company Description

Review & Rating

Val Golov

5

Gabriela Mondino

5

Hoan Nguyen

1

Victor Novoselov

5

Dmitriy Baburkin

5

Tammy Dupont

5

Brenda Stamper

5

Lynn Croft

5

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