Review & Rating
Thanks for the response Tom. I was there and spoke of my concern and experience at the time of service. When the front desk guy stated he was not a tech and called in the man from the garage he was on defense instead of understanding my position. With 3 other men in the front desk doing their own thing I left it as is(I figured someone up front was higher up but let the mechanic tell me what's what, so instead of causing a scene I had my bill corrected and left in a hurry and got away from the attitude). Tom what is it that you need to know about my situation? Please email me because talk is forgotten all to easy.
Review-I started going there after my mechanic retired. Has great ratings, right?
Took my car, my husband van and my mother's car...needless to say after they did anything to it within 3 months something went wrong with my truck, with my husband van and nothing with my mom's car(just a flat so it was in and out in less than 30 minutes). What caught me off guard was the oil leak. It needs fixing, no doubt, but when the tech that called back spoke with me I thought it strange what he was speaking about. Saying the pan it bent and the head needs a gasket seal and it's all leaking...we told them to just do the lower part(umm where the leak is, not a drop showing from above). Then we get it done and when I get there I notice on the receipt they double charged me for labor? I asked why? They said the bill was a mistake. GLAD I CAUGHT IT! I usually give 3 attempts but no thank you. Already trying to over sell a job and then double charging me. Not honest.
Quality repair and service work big or small. If there have been any snags, they’ve made things right.
Had my vehicle inspected quick fast and easy on christmas eve
Nice neighborhood shop, probably not if you have real issues but competent for basics and generally trustworthy.
I've been a customer at Klingemann for decades. Friendly and helpful staff get the job done at a fair price. I just got my car inspected this time but I will be back for tires, maintenance and repairs
I was visiting Austin today and the battery on my car died. I jumped it and took to to this locally owned business. The experience was phenomenal. The staff was professional, friendly, and performed the battery swap in a very timely manne at a very competitive price. I was very impressed with how clean the entire facility was both inside and out. It is obvious they take pride in what they do. I would strongly encourage anyone reading this to trust these fine people with all your automotive needs.
At the risk of sounding like a gushy review from a friend of the owner (I'm not)... This place is as close to perfect as I have ever seen.
It is run by friendly, competent, and professional people. We tried this place five years ago by pure chance, and no one in my family goes anywhere else anymore. Their work is almost always perfect, and when something happens (once in five years with 7 cars) they stand by their workmanship and warranties with zero hassle. They have the quality of locally owned and the prices/convenience of the big guys.
Don't just support locally owned, support the best.
My wife’s best friend thought she needed a brake job since her brakes made a funny noise the first time she used them each day. Once before she went to one of those $99 brake special places and it cost her over $600. She was nervous about where to go so I recommended Klinggman’s as an honest place to go. They don’t offer $99 brake specials because Tom explained that no legitimate shop can quote you a price before they look at the brakes. It might be less, it might be more. Instead they don’t charge you anything to pull off all 4 tires and inspect your brakes. When my friend got her report they said the brakes could go a year or two more before anything needed to be done. The squeak she was hearing first thing was normal. It stopped squeaking when the brakes warmed up. No charge! I highly recommend Klinggman’s for anyone looking for an honest repair shop.
I got my inspection done there. Very friendly, very clean, very quick.
I'm only giving them four stars because when I got back into my car, the mechanic had left the AC on full-blast instead of returning it back to its settings and when I got in my car to drive home from work that night, the mechanic had left the headlights off and not return them back to automatic.
They have worked on all of cars for years. Good pricing and good mechanics. Very honest . we trust them. Very nice people. I would recommend them