Southwest Automotive
#88 in USA
#28 in Austin
Auto Care
- 5905 MCCARTY LN, AUSTIN, TX 78749
Company Description
SOUTHWEST AUTOMOTIVE has been a staple of the Austin automotive scene since 1982. We've spent this time proudly serving the Austin area and have become a valued part of the community. Whether you need general upkeep and maintenance or a complete vehicle overhaul, SOUTHWEST AUTOMOTIVE has been there to provide excellent service and trustworthy advice.
Review & Rating
I bought a groupon to get oil changes from Southwest Automotive Repair and my first experience was great. I got there bright and early got my oil changed and was on my way! I went back my second and third time and once again got in an out and was on my way. The 4th time I came in I noticed a smell in my car and figured it was an air filter. When I got there they took a look and they didn't have my item in stock but they ordered it and I came back later that day they fix it in about 30 mins it was so fast. It's nice to go some where and get the job done and go on about your day. Great customer service.
BEWARE!!! LIED ABOUT PROBLEMS WITH MY TRUCK. I bought a coupon from Living Social that had several different free services on it that I could get done through Southwest Automotive Repair. I went in for an oil change and an A/C check, since it was blowing a bit weak. Both of these services were already paid for with my coupon. The mechanic told me I needed a new check valve in my truck's A/C and it was leaking antifreeze, an estimate he gave would be $300-$400. I'm a college student and don't have that kind of money to spend, so I immediately went to two other mechanics to test the validity of what the mechanic at Southwest told me. BOTH told me there was absolutely nothing wrong with the check valve in my A/C, and one charged me $25 of labor to clean out the A/C debris that builds up over time. My A/C has worked like new for going on 9 months now. Don't trust these guys. They sell their coupons at a loss, and then instead of trying to form a loyal customer base by providing honest, good service, they try to make their money back by lying about nonexistent problems with your vehicle.
Fast, friendly, and honest!
I have used SW Auto since 1992. First with the previous owner (Bob) and now with Rick, I have never been disappointed with them. They are honest, trustworthy and reliable. If you are looking for discount service this is probably not the place for you but if you are looking for high quality work at a reasonable price, I highly recommend them.
Absolutely the best place to have your vehicle repaired. Very good service reasonable prices. Honest repairs.
Very highly recommended. We had a heater core problem driving on our way to California and not only did they get us on our way quickly, but was also very reasonable on price when they saw we had not much money left from our trip. Some of the BEST SERVICE I've received anywhere in the country.
Honest Trustworthy with great service! Make sure to show up at 7am to get on the daily schedule!
Very very fast and great prices
Rick And his staff are quite simply the best in Austin. Friendly, fast, and very reasonable. I will not take my car anywhere else.
Best service I've had! Rick and Aaron were great! Made an appointment and my car was done in one day! They are affordable and very friendly. Will definitely take my car back if needed.
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