Review & Rating
This place is puzzling. There are a few ads on cycletrader of last year rsv4’s. You come in and they’re gone. Both of them. Half of the other bikes on the floor are sold, except there’s no tag saying what’s sold and what’s not.
There’s no prices on any bikes or model years. I ask about info and the guy running the place says to call the owner on his mobile if you have questions about a bike or want to buy a bike. No thanks.
I ask about a bike that looks used and ask if it’s for sale, the kid says it’s not for sale, it’s a customers and it has 40k in upgrades, so it’s not for sale. My mistake...
I definitely will go someplace else to buy a bike. This place is too much work. It’s Saturday. Someone who knows about the bikes should be there.
The reason I gave 2 stars is cause they have cool gear.
Extremely helpful and friendly staff!
They have an amazing selection of parts and gear and super fast shipping, great prices and discounts. Love supporting this local dealer over big online stores.
Not your ordinary motorcycle shop - Truly brilliant place to visit. Awesome, friendly service - Victor is an active owner and it shows.
Great Customer Service & Knowledgeable Staff! I purchased my pre-owned Ducati from Victor and was very pleased with the overall process. I've also taken other bikes their for service and their Tech-Team is on point. Thank you MotoClub di Santa Monica for providing everything we need as riders; including Track Days which are great for building the community and learning to become a stronger rider!
This shop has yet to earn my trust or respect. It's hard to find anyone near Santa Monica with the computer to diagnose/ reset alerts on European bikes. I dropped off my bike for a routine oil change and was told 1/2 day max. I called back and was told come tomorrow afternoon. After a day and a half with no notifications concerning the service I returned to pick up my bike from the oil change at the pickup time I was told. They hadn't even started it and it took 20 minutes for them to track down my service ticket. It takes forever to Uber to this shop and back to work - this cost me and I had to literally wait while they "quickly" (1.5 hours) changed my oil after I demanded it in person. This was ridiculous - I don't know that I would waste my time here again.
This is the only shop I’ll be going to from now on. Been there twice so far and each time was a great experience. Victor and his team have the knowledge and customer service skills that you won’t find anywhere else. Had them install my handle bars, frame sliders, and mirrors for my Ducati scrambler. Service was quick and price was very fair. They also helped me out when I was having some trouble with tank side covers. If you haven’t already go check them out!
Thanks again for your help!
I purchased a 2013 Diavel with a handful of mods from Victor and his shop he was selling on consignment. The man seems to have his hands on everything going on in the shop. Make an appointment and he’ll give you his undivided attention to follow through. He’s answered every question I’ve had promptly as a new Ducati owner and the shop can handle all of my service. Looking forward to bringing more business to Moto Club. Thanks, Victor!
These guys are very friendly and knowledgeable. Thank you for helping me out and fixing another shops failures.
Seen a bike I liked on line through cycletrader and contacted the number on the site and spoke with Victor. Never been there a day in my life. Normally I would not buy a bike without seeing it in person and doing a test ride. Victor was very honest and personable. There was some hiccups along the way but on a scale of 1 to 10 i would say a 1.5 to 2, very minimal. The shipper that he uses was very professional and had very good communication. I would definitely do business with them again, both Moto Club Di Santa Monica and HaulBikes again. And when Victor says you can call him anytime he means it. Every time I had a question, On days off (Sunday-Monday) or after business hours he answers. I would give more stars but 5 is all that google would allow me to give. Very happy with my experience. Excellent service all the way around!
Excellent service, highly professional, and trustworthy. Always ready to assist even when it doesn’t directly lead to revenue. The shop is clean, welcoming, and always showcases great motorcycles. The staff is well-trained and friendly. I highly recommend.